Dear Asif, Nowhere have I referenced you in my comment. If you notice, I was responding to what George has mentioned the company has been doing, two mitigate the impact of what I might say in a public forum, once again. I am well aware, you are one of the first people who started this entire movement of getting a government mandate for assistance. So, for you to think I am targeting you, and making baseless allegations on a public forum, is completely out of context, and I will say no more on the subject. Payal
On Mon, 27 Mar 2023 at 11:43 AM, 'Mohammed Asif Asif Iqbal (IN)' via AccessIndia <accessindia@accessindia.org.in> wrote: > Dear Payal, > " There can be no bigger betrayal, than people from within our > community trying to thwart an honest attempt " truly hurted me if this > is referenced to me. > Once flying Indigo, Chennai to Kolkata several years ago, assistant > for some reason did not turn up and then I boarded the ground coach > with the assistance of flight attendance and guess what there was no > representative to receive me at the terminal and waited over 25minutes > alone in the coach. I immediately called up Indigo top management and > then they started first passenger to board and upon landing first > passenger to exit. " > I never said that you should not continue with your battle rather I > expressed my support if required and would request you to think before > you post on public forum specially when you are framing baseless > allegation. > Once again; I do understand your situation and willing to help if you > require so. > Thanks and regards > Asif > > On 3/26/23, Payal Ki Jhankar <paya...@gmail.com> wrote: > > Thanks, George, for that very honest email. I truly appreciate your > > support, and validation of my campaign against them. There can be no > bigger > > betrayal, than people from within our community trying to thwart an > honest > > attempt at demanding redressal for a violation of my rights. Apart from > > that, incidents such as this also proves how we are used bye agencies, > and > > organisations who claim to be allies; but, instead, only use us to > improve > > their own face value. This is reprehensible, and should be called out at > > every instance. > > Harshit, I agree with you, when you say, they sometimes need to feel the > > pinch, where it hurts the most. > > Payal > > > > On Sun, 26 Mar 2023 at 8:42 PM, Sandeep Singh <sandeepsingh...@gmail.com > > > > wrote: > > > >> True, George. No room for such goof-ups. A helpless person would have > >> been left stranded with nowhere to look for. Not at all excusable > >> > >> On 3/26/23, George Abraham <george.abrah...@gmail.com> wrote: > >> > My first reaction when I read Payal's story was to think of all the > >> > wonderful experiences that I have personally had while flying Indigo. > I > >> have > >> > been travelling on Indigo for years and my experience has been > amazing. > >> > I > >> > thought I should call Payal and tell her how good and sensitive people > >> > at > >> > Indigo were and perhaps we should be forgiving and let them off the > >> > hook. > >> > > >> > I shared Payal's mail with people I have got to know over the years at > >> > Indigo. They called me and wanted me to speak with Payal and persuade > >> her > >> > to withdraw her campaign against the airlines. Initially I thought I > >> should > >> > oblige and try. In this context I did speak to several friends who > have > >> > flown Indigo and had glowing reports to share. We felt that Indigo and > >> > Vistara are among the few airlines who have shown an inclination to be > >> > disability friendly and perhaps we should be supportive of them. > >> > > >> > Till Goa, Payal too had a wonderful experience with Indigo. This > >> experience > >> > goes back to more than 10 years. In fact her first choice airline was > >> > Indigo. And then what does she get after all that. I recognize that > >> tomorrow > >> > this same episode could happen with any of us. What puts me off is > >> > their > >> > attitude after screwing up. Wheelchair and human assistance that > >> > airlines > >> > offer is part of their service protocol. They are not really doing us > a > >> > favor. Even after the Ranchi episode, they had called me up and asked > >> > if > >> I > >> > could do a Face Book post talking of my great journeys with them. > >> Foolishly > >> > I agreed to do so. It was a case of acting without reading the details > >> > of > >> > the episode. I realized the ordeal that the family at Ranchi must have > >> gone > >> > through after being offloaded. It was horrible. It was highly > >> insensitive > >> > and mindless of me to have made the post. > >> > > >> > I believe we as customers should have zero tolerance when it comes to > >> > condoning service goof ups. We have to expect and demand the best, no > >> > compromising there. I might have had 100 out of 100 great experiences, > >> but > >> > if the 101st experience goes south, I must scream and call it out. > >> > > >> > > >> > > >> > > >> > > >> > > >> > > >> > > >> > > >> > -- > >> > Disclaimer: > >> > 1. Contents of the mails, factual, or otherwise, reflect the thinking > >> > of > >> the > >> > person sending the mail and AI in no way relates itself to its > >> > veracity; > >> > > >> > 2. AI cannot be held liable for any commission/omission based on the > >> mails > >> > sent through this mailing list.. > >> > > >> > > >> > Search for old postings at: > >> > http://www.mail-archive.com/accessindia@accessindia.org.in/ > >> > --- > >> > You received this message because you are subscribed to the Google > >> > Groups > >> > "AccessIndia" group. > >> > To unsubscribe from this group and stop receiving emails from it, send > >> > an > >> > email to accessindia+unsubscr...@accessindia.org.in. > >> > To view this discussion on the web visit > >> > > >> > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/012701d95fee%24050cf250%240f26d6f0%24%40gmail.com > >> . > >> > > >> > >> > >> -- > >> Warm Regards > >> Sandeep Singh > >> > >> -- > >> Disclaimer: > >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of > >> the person sending the mail and AI in no way relates itself to its > >> veracity; > >> > >> 2. AI cannot be held liable for any commission/omission based on the > >> mails > >> sent through this mailing list.. > >> > >> > >> Search for old postings at: > >> http://www.mail-archive.com/accessindia@accessindia.org.in/ > >> --- > >> You received this message because you are subscribed to the Google > Groups > >> "AccessIndia" group. > >> To unsubscribe from this group and stop receiving emails from it, send > an > >> email to accessindia+unsubscr...@accessindia.org.in. > >> To view this discussion on the web visit > >> > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAD4A2BSuJ2EdNAW4dqqcrhUQL%2BajSFm-tL%2Bfg-iyAEArxyFq7Q%40mail.gmail.com > >> . > >> > > > > -- > > Disclaimer: > > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the > > person sending the mail and AI in no way relates itself to its veracity; > > > > 2. AI cannot be held liable for any commission/omission based on the > mails > > sent through this mailing list.. > > > > > > Search for old postings at: > > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > --- > > You received this message because you are subscribed to the Google Groups > > "AccessIndia" group. > > To unsubscribe from this group and stop receiving emails from it, send an > > email to accessindia+unsubscr...@accessindia.org.in. > > To view this discussion on the web visit > > > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAFdvYB_Dgs1jTW4MDDTwPEJT0MKq6Qh0%3DD%3D9MZPR%3DqWTxFz5FQ%40mail.gmail.com > . > > > > > -- > Mohammed Asif Iqbal > PwC | Associate Director | Consulting > Direct: +91 (0) 33 4404 3111 | Mobile: +91 (0) 98 3005 9830 > Email: mohammed.asif.iq...@pwc.com > PricewaterhouseCoopers Private limited > 56 & 57, Block DN > Sector V, Salt Lake > Kolkata 700091 > http://www.pwc.com/in > > -- > The information transmitted, including any attachments, is intended only > for the person or entity to which it is addressed and may contain > confidential and/or privileged material. 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AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to accessindia+unsubscr...@accessindia.org.in. > To view this discussion on the web visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAH-N%3DwxBsYbVnda%2B04N3i31%3D-T8K3dGNaqdv6AV44rrKn121SQ%40mail.gmail.com > . > -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. 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