Dear Payal,
thanks for clarification and let's colaborate in raising our voice.
I rest my case.
Asif

On 3/27/23, Payal Ki Jhankar <paya...@gmail.com> wrote:
> Dear Asif,
> Nowhere have I referenced you in my comment. If you notice, I was
> responding to what George has mentioned the company has been doing, two
> mitigate the impact of what I might say in a public forum, once again. I am
> well aware, you are one of the first people who started this entire
> movement of getting a government mandate for assistance.
> So, for you to think I am targeting you, and making baseless allegations on
> a public forum, is completely out of context, and I will say no more on the
> subject.
> Payal
>
> On Mon, 27 Mar 2023 at 11:43 AM, 'Mohammed Asif Asif Iqbal (IN)' via
> AccessIndia <accessindia@accessindia.org.in> wrote:
>
>> Dear Payal,
>> " There can be no bigger betrayal, than people from within our
>> community trying to thwart an honest attempt " truly hurted me if this
>> is referenced to me.
>> Once flying Indigo, Chennai to Kolkata several years ago, assistant
>> for some reason did not turn up and then I boarded the ground coach
>> with the assistance of flight attendance and guess what there was no
>> representative to receive me at the terminal and waited over 25minutes
>> alone in the coach.  I immediately called up Indigo top management and
>> then they started first passenger to board and upon landing first
>> passenger to exit.  "
>> I never said that you should not continue with your battle rather I
>> expressed my support if required and would request you to think before
>> you post on public forum specially when you are framing baseless
>> allegation.
>> Once again; I do understand your situation and willing to help if you
>> require so.
>> Thanks and regards
>> Asif
>>
>> On 3/26/23, Payal Ki Jhankar <paya...@gmail.com> wrote:
>> > Thanks, George, for that very honest email. I truly appreciate your
>> > support, and validation of my campaign against them. There can be no
>> bigger
>> > betrayal, than people from within our community trying to thwart an
>> honest
>> > attempt at demanding redressal for a violation of my rights. Apart from
>> > that, incidents such as this also proves how we are used bye agencies,
>> and
>> > organisations who claim to be allies; but, instead, only use us to
>> improve
>> > their own face value. This is reprehensible, and should be called out
>> > at
>> > every instance.
>> > Harshit, I agree with you, when you say, they sometimes need to feel
>> > the
>> > pinch, where it hurts the most.
>> > Payal
>> >
>> > On Sun, 26 Mar 2023 at 8:42 PM, Sandeep Singh
>> > <sandeepsingh...@gmail.com
>> >
>> > wrote:
>> >
>> >> True, George. No room for such goof-ups. A helpless person would have
>> >> been left stranded with nowhere to look for. Not at all excusable
>> >>
>> >> On 3/26/23, George Abraham <george.abrah...@gmail.com> wrote:
>> >> > My first reaction when I read Payal's story was to think of all the
>> >> > wonderful experiences that I have personally had while flying
>> >> > Indigo.
>> I
>> >> have
>> >> > been travelling on Indigo for years and my experience has been
>> amazing.
>> >> > I
>> >> > thought I should call Payal and tell her how good and sensitive
>> >> > people
>> >> > at
>> >> > Indigo were and perhaps we should be forgiving and let them off the
>> >> > hook.
>> >> >
>> >> > I shared Payal's mail with people I have got to know over the years
>> >> > at
>> >> > Indigo. They called me and  wanted me to speak with Payal and
>> >> > persuade
>> >> her
>> >> > to withdraw her campaign against the airlines. Initially I thought I
>> >> should
>> >> > oblige and try. In this context I did speak to several friends who
>> have
>> >> > flown Indigo and had glowing reports to share. We felt that Indigo
>> >> > and
>> >> > Vistara are among the few airlines who have shown an inclination to
>> >> > be
>> >> > disability friendly and perhaps we should be supportive of them.
>> >> >
>> >> > Till Goa, Payal too had a wonderful experience with Indigo. This
>> >> experience
>> >> > goes back to more than 10 years. In fact her first choice airline
>> >> > was
>> >> > Indigo. And then what does she get after all that. I recognize that
>> >> tomorrow
>> >> > this same episode could happen with any of us. What puts me off is
>> >> > their
>> >> > attitude after screwing up. Wheelchair and human assistance that
>> >> > airlines
>> >> > offer is part of their service protocol. They are not really doing
>> >> > us
>> a
>> >> > favor. Even after the Ranchi episode, they had called me up and
>> >> > asked
>> >> > if
>> >> I
>> >> > could do a Face Book post talking of my great journeys with them.
>> >> Foolishly
>> >> > I agreed to do so. It was a case of acting without reading the
>> >> > details
>> >> > of
>> >> > the episode. I realized the ordeal that the family at Ranchi must
>> >> > have
>> >> gone
>> >> > through after being offloaded. It was horrible.  It was highly
>> >> insensitive
>> >> > and mindless of me to have made the post.
>> >> >
>> >> > I believe we as customers should have zero tolerance when it comes
>> >> > to
>> >> > condoning service goof ups. We have to expect and demand the best,
>> >> > no
>> >> > compromising there. I might have had 100 out of 100 great
>> >> > experiences,
>> >> but
>> >> > if the 101st experience goes south, I must scream and call it out.
>> >> >
>> >> >
>> >> >
>> >> >
>> >> >
>> >> >
>> >> >
>> >> >
>> >> >
>> >> > --
>> >> > Disclaimer:
>> >> > 1. Contents of the mails, factual, or otherwise, reflect the
>> >> > thinking
>> >> > of
>> >> the
>> >> > person sending the mail and AI in no way relates itself to its
>> >> > veracity;
>> >> >
>> >> > 2. AI cannot be held liable for any commission/omission based on the
>> >> mails
>> >> > sent through this mailing list..
>> >> >
>> >> >
>> >> > Search for old postings at:
>> >> > http://www.mail-archive.com/accessindia@accessindia.org.in/
>> >> > ---
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>> >>
>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/012701d95fee%24050cf250%240f26d6f0%24%40gmail.com
>> >> .
>> >> >
>> >>
>> >>
>> >> --
>> >> Warm Regards
>> >> Sandeep Singh
>> >>
>> >> --
>> >> Disclaimer:
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>> >> of
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>> >>
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>> >> mails
>> >> sent through this mailing list..
>> >>
>> >>
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>> >> .
>> >>
>> >
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>> >
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>> .
>> >
>>
>>
>> --
>> Mohammed Asif Iqbal
>> PwC | Associate Director  | Consulting
>> Direct: +91 (0) 33 4404 3111 | Mobile: +91 (0) 98 3005 9830
>> Email: mohammed.asif.iq...@pwc.com
>> PricewaterhouseCoopers Private limited
>> 56 & 57, Block DN
>> Sector V, Salt Lake
>> Kolkata 700091
>> http://www.pwc.com/in
>>
>> --
>> The information transmitted, including any attachments, is intended only
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>> engagement specific deliverables please contact the assigned project
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>>
>> --
>> Disclaimer:
>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of
>> the person sending the mail and AI in no way relates itself to its
>> veracity;
>>
>> 2. AI cannot be held liable for any commission/omission based on the
>> mails
>> sent through this mailing list..
>>
>>
>> Search for old postings at:
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>> .
>>
>
> --
> Disclaimer:
> 1. Contents of the mails, factual, or otherwise, reflect the thinking of the
> person sending the mail and AI in no way relates itself to its veracity;
>
> 2. AI cannot be held liable for any commission/omission based on the mails
> sent through this mailing list..
>
>
> Search for old postings at:
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>


-- 
Mohammed Asif Iqbal
PwC | Associate Director  | Consulting
Direct: +91 (0) 33 4404 3111 | Mobile: +91 (0) 98 3005 9830
Email: mohammed.asif.iq...@pwc.com
PricewaterhouseCoopers Private limited
56 & 57, Block DN
Sector V, Salt Lake
Kolkata 700091
http://www.pwc.com/in

-- 
The information transmitted, including any attachments, is intended only 
for the person or entity to which it is addressed and may contain 
confidential and/or privileged material. Any review, retransmission, 
dissemination or other use of, or taking of any action in reliance upon, 
this information by persons or entities other than the intended recipient 
is prohibited, and all liability arising therefrom is disclaimed. If you 
received this in error, please contact the sender and delete the material 
from any computer. Please note if the e-mail address include "TPR", the 
sender of this e-mail is a third party resource, and not an employee, who 
has been specifically authorized to correspond routine matters related to 
the project only. For any clarification with regard to any non-routine or 
engagement specific deliverables please contact the assigned project 
manager/ project partner.

-- 
Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the 
person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..


Search for old postings at:
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