Hi George,
I got scared after reading your email as I have salary account in
HDFC.  I just logged in and discover that it is working like usual
using JAWS and google Chrome.
Somehow I am not able to find the new website.
Thanks and regards
Asif

On 5/16/23, George Abraham <george.abrah...@gmail.com> wrote:
> The link takes me to the same website. The links Transact, Invest,  Request
> has been replaced by Pay, Insure, Save, Shop. These links/buttons are not
> accessible with NVDA.
>
>
>
> From: accessindia@accessindia.org.in [mailto:accessindia@accessindia.org.in]
> On Behalf Of Rahul Bhatia
> Sent: Tuesday, May 16, 2023 11:18 AM
> To: AccessIndia
> Subject: Re: [AI] HDFC Bank:Guidance needed
>
>
>
> https://netbanking.hdfcbank.com/netbanking/
> Use above link sir, and check if there is any popup to conferm your contact
> details with 2 radio buttons and ok button some time after login it just ask
> to conferm customer contact details.
>
>
>
> On Tue, 16 May, 2023, 10:26 am George Abraham, <george.abrah...@gmail.com>
> wrote:
>
> On the hdfcbank.com site after I log in, there is no transact, invest
> request links showing up. Neither is the Cards link showing up. Is there
> something wrong with the settings?
>
>
>
>
>
>
>
> From: accessindia@accessindia.org.in [mailto:accessindia@accessindia.org.in]
> On Behalf Of Rahul Bhatia
> Sent: Tuesday, May 16, 2023 9:50 AM
> To: AccessIndia
> Subject: Re: [AI] HDFC Bank:Guidance needed
>
>
>
> Hi sir with nvda first use g key to find card grafic option hit enter on it
> then use down arrow key to find debid card option if you press down arrow
> key there all links will be available including request link note if you
> want to change credit card pin then you have to find request link under
> credit card option hope this will help
>
>
>
> On Tue, 16 May, 2023, 8:20 am George Abraham, <george.abrah...@gmail.com>
> wrote:
>
> Hi,
>
>
>
> Strange things happened. I logged onto the HDFC Bank netbanking site with
> the intent of enabling online transactions on my Debit Card and seeking a
> fresh pin for my recently renewed Credit card.
>
>
>
> The links Transact, Invest, Request were not to be seen on the site. For me
> to access my intended actions I need to access the Request link.
>
>
>
> Any ideas? I use NVDA. People at HDFC cannot help since they simply do not
> understand navigation using screen readers.
>
>
>
> Thanks,
>
>
>
>
>
> George
>
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-- 
Mohammed Asif Iqbal
PwC | Associate Director  | Consulting
Direct: +91 (0) 33 4404 3111 | Mobile: +91 (0) 98 3005 9830
Email: mohammed.asif.iq...@pwc.com
PricewaterhouseCoopers Private limited
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http://www.pwc.com/in

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