George,

 

I am not seeing this.

 

Pranav

 

From: accessindia@accessindia.org.in <accessindia@accessindia.org.in> On Behalf 
Of George Abraham
Sent: Tuesday, May 16, 2023 12:55 PM
To: accessindia@accessindia.org.in
Subject: RE: [AI] HDFC Bank:Guidance needed

 

The link takes me to the same website. The links Transact, Invest,  Request has 
been replaced by Pay, Insure, Save, Shop. These links/buttons are not 
accessible with NVDA. 

 

From: accessindia@accessindia.org.in [mailto:accessindia@accessindia.org.in] On 
Behalf Of Rahul Bhatia
Sent: Tuesday, May 16, 2023 11:18 AM
To: AccessIndia
Subject: Re: [AI] HDFC Bank:Guidance needed

 

https://netbanking.hdfcbank.com/netbanking/
Use above link sir, and check if there is any popup to conferm your contact 
details with 2 radio buttons and ok button some time after login it just ask to 
conferm customer contact details.

 

On Tue, 16 May, 2023, 10:26 am George Abraham, <george.abrah...@gmail.com 
<mailto:george.abrah...@gmail.com> > wrote:

On the hdfcbank.com <http://hdfcbank.com>  site after I log in, there is no 
transact, invest request links showing up. Neither is the Cards link showing 
up. Is there something wrong with the settings?

 

 

 

From: accessindia@accessindia.org.in <mailto:accessindia@accessindia.org.in>  
[mailto:accessindia@accessindia.org.in <mailto:accessindia@accessindia.org.in> 
] On Behalf Of Rahul Bhatia
Sent: Tuesday, May 16, 2023 9:50 AM
To: AccessIndia
Subject: Re: [AI] HDFC Bank:Guidance needed

 

Hi sir with nvda first use g key to find card grafic option hit enter on it 
then use down arrow key to find debid card option if you press down arrow key 
there all links will be available including request link note if you want to 
change credit card pin then you have to find request link under credit card 
option hope this will help 

 

On Tue, 16 May, 2023, 8:20 am George Abraham, <george.abrah...@gmail.com 
<mailto:george.abrah...@gmail.com> > wrote:

Hi,

 

Strange things happened. I logged onto the HDFC Bank netbanking site with the 
intent of enabling online transactions on my Debit Card and seeking a fresh pin 
for my recently renewed Credit card.

 

The links Transact, Invest, Request were not to be seen on the site. For me to 
access my intended actions I need to access the Request link.

 

Any ideas? I use NVDA. People at HDFC cannot help since they simply do not 
understand navigation using screen readers. 

 

Thanks,

 

 

George

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