Hello sir!
First of all, please make sure that did you install splitter which came with
your modem? If so please confirm its location. I am completely aware of this
problem and would like to help you. But it is not possible for me to explain
all the things on mail. So it will be better that you should talk with me on
phone or skype. Because to solve your problem, I will need to understand
certan parameters at your end in detail.
So waiting from your side.
Thanks and regards,
Rohiet Patil,
Cell: 09850831774
----- Original Message -----
From: "Amiyo Biswas" <amiyo.bis...@gmail.com>
To: <accessindia@accessindia.org.in>
Sent: Thursday, January 07, 2010 4:46 PM
Subject: [AI] About Broadband Problem.
Hello,
Since I got my BSNL broadband connection in Kolkata in August 2008, I
never had the luxury of undisturbed connection. Whenever there is a call
on landline, the line is disconnected. I have asked all my friends not to
ring me on my landline number. I am actually not writing the number.
However, I still need it for certain reasons. Anyway, I have complained
several time in first six months including a written complaint. Whenever I
made a complaint over phone, the BSNL officials roughly asked me to go
over to their office and report the problem. They told me sharply that
they were not supposed to hear complaints over phone. They were also not
expected to attend complaints against docket number generated by the toll
free calls.
Anyway, I gave it up last year. However, the problem still persists and I
can't download or upload large audio biles in most cases. I have to try it
several times. Now I want to do something serious. I sent my written
complaint to the local division of the BSNL. What can I do now? I am not
thinking in terms of consumer court or things like that. I just want my
problem solved. Where should I write?
With Best regards,
Amiyo Biswas.
Cell: 91-9433464329
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