hi friend,
some days ago, i also had the same problem. technicaly it is not a big
matter.  in my case, i just changed my telephone wiring settings with
the help of bsnl's phone line employee.
you might also have the same problem

On 1/7/10, Amiyo Biswas <amiyo.bis...@gmail.com> wrote:
> Hello,
>
> Since I got my BSNL broadband connection in Kolkata in August 2008, I never
> had the luxury of undisturbed connection. Whenever there is a call on
> landline, the line is disconnected. I have asked all my friends not to ring
> me on my landline number. I am actually not writing the number. However, I
> still need it for certain reasons. Anyway, I have complained several time in
> first six months including a written complaint. Whenever I made a complaint
> over phone, the BSNL officials roughly asked me to go over to their office
> and report the problem. They told me sharply that they were not supposed to
> hear complaints over phone. They were also not expected to attend complaints
> against docket number generated by the toll free calls.
>
> Anyway, I gave it up last year. However, the problem still persists and I
> can't download or upload large audio biles in most cases. I have to try it
> several times. Now I want to do something serious. I sent my written
> complaint to the local division of the BSNL. What can I do now? I am not
> thinking in terms of consumer court or things like that. I just want my
> problem solved. Where should I write?
>
>
> With Best regards,
> Amiyo Biswas.
> Cell: 91-9433464329
>
>
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