Thanks Imran for this quick workaround! It worked for me on IE 9 with JAWS 13. I have dropped them an email last evening describing the issue at hand and added a comment on the facebook page today.
Best Regards, Zujar An optimist laughs to forget while a pessimist forgets to laugh... -----Original Message----- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of SYED IMRAN Sent: Friday, July 20, 2012 9:29 PM To: geethas2...@gmail.com; accessindia@accessindia.org.in Subject: Re: [AI] help needed from citibank account holders Yes this is quite annoying. I never thought I'd have to go through this. I've dropped them a note via email and facebook link that was given here. Meanwhile, I've got a tactical fix. Let me know if the below works for you guys, ok? Only for the first time you would have to take help from a trusted sighted person. And whenever you are loging in in future you do not need the sighted's help. First go to the get user ID link and take a sighted person's help and create a new user ID. Now follow the below screen illustration. I'm using Jaws 13 with eloquence and the latest version of IE. Here it goes: <Screen illustration start> Desktop, list view, not selected Syed Imran. I, Internet explorer. Enter. Blank page - Windows internet explorer. Alt D. Address: About: blank. www.citibank.com/india. Bank Accounts, Credit Cards, Home / Personal Loans, Investments, Insurance, NRI and Online Banking Services | Citibank India Hedding level 1 New! User ID based Login. link graphic login to Citibank online. Enter. �Fvb55 new browser window �Fvb66. Citibank India - Windows Internet explorer �Fvb55 Route Jaws to PC. �Fvb55 Trouble loging in? click here < screen illustration end> When you are here, just press left arrow and go to the left of the text that says "click here", and there Jaws will say either blank or space. Just click that area and you will be able to login. Just remember to fill the username and iPin correctly before you click the login icon which is unlabled in this case. -----Original Message----- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Geetha Shamanna Sent: 19 July 2012 02:10 To: accessindia@accessindia.org.in Subject: Re: [AI] help needed from citibank account holders Hi Bharat, I have been encountering this problem too. They have now made it mandatory to have a userid, and it is not possible to create one on their page. On contacting Citibank over phone, they suggested that I use an older version of Internet Explorer, one that is older than version 8. This is ridiculous, as versions older than 8 are on the verge of being phased out. Write to them at indiaserv...@citi.com With your problems. That was the only solution the person on the phone had for me. I have written to this address and am awaiting a response. Geetha -----Original Message----- From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Bharat Sent: 18 July 2012 17:33 To: Accessindia Subject: [AI] help needed from citibank account holders hi all, I would like to request all the citibank account holders to go to the below page & request citibank to make the necessary changes in the login page which has been rendered completely inaccessible, from the point of view of loging into the account. here is the facebook link: https://m.facebook.com/photo.php?fbid=10151825814870492&id=189430180491&set= a.10150570112840492.686251.189430180491&_rdr#10151962438205492 Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
