Hi All, The good news is that now you can sign in to your Citibank a/c as earlier. Enter your User ID/Password and TAB once to reach the link called "genexception/enablescript" and activate it, bad label for a link for signing in, isn't it?
I have tested it on IE 8/9, FF and Chrome using JAWS 12 and 13. One exception on Chrome - tabbing once takes you to the Forgot Password link you need to press the Down arrow once to reach the desired link. On 7/20/12, Bharat <bhara...@gmail.com> wrote: > Hi SYED, > > thanks a bunch for coming up with such a quick fix. the trick works > like a charm! i am very happy. I would, it seems, will have to > intensify the facebook campaign because my personalexperience of > taming many a service providers, has been pretty positive. > > the list goes on: > > airtel, > vodafone, > medplusbeauty, > hitachi, > & many more. > > i would one again urge you all, to use facebook consistantly to raise > your concerns. no brand likes to see a slue of complaints on their > pages! > > thanks yet again! > > On 7/20/12, Zujar Shabbir Kanchwala <zujarbri...@gmail.com> wrote: >> Thanks Imran for this quick workaround! >> >> It worked for me on IE 9 with JAWS 13. I have dropped them an email last >> evening describing the issue at hand and added a comment on the facebook >> page today. >> >> Best Regards, >> Zujar >> >> An optimist laughs to forget while a pessimist forgets to laugh... >> >> -----Original Message----- >> From: accessindia-boun...@accessindia.org.in >> [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of SYED IMRAN >> Sent: Friday, July 20, 2012 9:29 PM >> To: geethas2...@gmail.com; accessindia@accessindia.org.in >> Subject: Re: [AI] help needed from citibank account holders >> >> Yes this is quite annoying. I never thought I'd have to go through this. >> I've dropped them a note via email and facebook link that was given here. >> Meanwhile, I've got a tactical fix. Let me know if the below works for >> you >> guys, ok? >> >> Only for the first time you would have to take help from a trusted >> sighted >> person. And whenever you are loging in in future you do not need the >> sighted's help. First go to the get user ID link and take a sighted >> person's >> help and create a new user ID. >> >> Now follow the below screen illustration. >> I'm using Jaws 13 with eloquence and the latest version of IE. >> Here it goes: >> >> <Screen illustration start> >> >> >> Desktop, list view, not selected Syed Imran. >> I, Internet explorer. Enter. >> Blank page - Windows internet explorer. >> Alt D. Address: About: blank. >> www.citibank.com/india. >> >> Bank Accounts, Credit Cards, Home / Personal Loans, Investments, >> Insurance, >> NRI and Online Banking Services | Citibank India Hedding level 1 New! >> User >> ID based Login. >> link graphic login to Citibank online. Enter. >> ‵vb55 new browser window ‵vb66. Citibank India - Windows Internet >> explorer >> >> ‵vb55 Route Jaws to PC. >> ‵vb55 Trouble loging in? click here >> < screen illustration end> >> >> When you are here, just press left arrow and go to the left of the text >> that >> says "click here", and there Jaws will say either blank or space. Just >> click >> that area and you will be able to login. Just remember to fill the >> username >> and iPin correctly before you click the login icon which is unlabled in >> this >> case. >> >> -----Original Message----- >> From: accessindia-boun...@accessindia.org.in >> [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Geetha >> Shamanna >> Sent: 19 July 2012 02:10 >> To: accessindia@accessindia.org.in >> Subject: Re: [AI] help needed from citibank account holders >> >> Hi Bharat, >> >> I have been encountering this problem too. They have now made it >> mandatory >> to have a userid, and it is not possible to create one on their page. On >> contacting Citibank over phone, they suggested that I use an older >> version >> of Internet Explorer, one that is older than version 8. This is >> ridiculous, >> as versions older than 8 are on the verge of being phased out. >> >> Write to them at >> indiaserv...@citi.com >> With your problems. That was the only solution the person on the phone >> had >> for me. I have written to this address and am awaiting a response. >> >> Geetha >> -----Original Message----- >> From: accessindia-boun...@accessindia.org.in >> [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Bharat >> Sent: 18 July 2012 17:33 >> To: Accessindia >> Subject: [AI] help needed from citibank account holders >> >> hi all, >> >> I would like to request all the citibank account holders to go to the >> below >> page & request citibank to make the necessary changes in the login page >> which has been rendered completely inaccessible, from the point of view >> of >> loging into the account. >> >> here is the facebook link: >> >> https://m.facebook.com/photo.php?fbid=10151825814870492&id=189430180491&set= >> a.10150570112840492.686251.189430180491&_rdr#10151962438205492 >> >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> >> To unsubscribe send a message to >> accessindia-requ...@accessindia.org.in >> with the subject unsubscribe. >> >> To change your subscription to digest mode or make any other changes, >> please >> visit the list home page at >> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >> >> >> >> >> Search for old postings at: >> http://www.mail-archive.com/accessindia@accessindia.org.in/ >> >> To unsubscribe send a message to >> accessindia-requ...@accessindia.org.in >> with the subject unsubscribe. >> >> To change your subscription to digest mode or make any other changes, >> please >> visit the list home page at >> http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in >> >> >> >> >> > > -- Best Regards, Zujar... An optimist laughs to forget, whereas a pessimist forgets to laugh! Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in