Hi All,

The good news is that now you can sign in to your Citibank a/c as
earlier. Enter your User ID/Password and TAB once to reach the link
called "genexception/enablescript" and activate it, bad label for a
link for signing in, isn't it?

I have tested it on IE 8/9, FF and Chrome using JAWS 12 and 13. One
exception on Chrome - tabbing once takes you to the Forgot Password
link you need to press the Down arrow once to reach the desired link.

On 7/20/12, Bharat <bhara...@gmail.com> wrote:
> Hi SYED,
>
> thanks a bunch for coming up with such a quick fix. the trick works
> like a charm! i am very happy. I would, it seems, will have to
> intensify the facebook campaign because my personalexperience of
> taming many a  service providers, has been pretty positive.
>
> the list goes on:
>
> airtel,
> vodafone,
> medplusbeauty,
> hitachi,
> & many more.
>
> i would one again urge you all, to use facebook consistantly to raise
> your concerns. no brand likes to see a slue of complaints on their
> pages!
>
> thanks yet again!
>
> On 7/20/12, Zujar Shabbir Kanchwala <zujarbri...@gmail.com> wrote:
>> Thanks Imran for this quick workaround!
>>
>> It worked for me on IE 9 with JAWS 13. I have dropped them an email last
>> evening describing the issue at hand and added a comment on the facebook
>> page today.
>>
>> Best Regards,
>> Zujar
>>
>> An optimist laughs to forget while a pessimist forgets to laugh...
>>
>> -----Original Message-----
>> From: accessindia-boun...@accessindia.org.in
>> [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of SYED IMRAN
>> Sent: Friday, July 20, 2012 9:29 PM
>> To: geethas2...@gmail.com; accessindia@accessindia.org.in
>> Subject: Re: [AI] help needed from citibank account holders
>>
>> Yes this is quite annoying. I never thought I'd have to go through this.
>> I've dropped them a note via email and facebook link that was given here.
>> Meanwhile, I've got a tactical fix. Let me know if the below works for
>> you
>> guys, ok?
>>
>> Only for the first time you would have to take help from a trusted
>> sighted
>> person. And whenever you are loging in in future you do not need the
>> sighted's help. First go to the get user ID link and take a sighted
>> person's
>> help and create a new user ID.
>>
>> Now follow the below screen illustration.
>> I'm using Jaws 13 with eloquence and the latest version of IE.
>> Here it goes:
>>
>> <Screen illustration start>
>>
>>
>> Desktop, list view, not selected Syed Imran.
>> I, Internet explorer. Enter.
>> Blank page - Windows internet explorer.
>> Alt D. Address: About: blank.
>> www.citibank.com/india.
>>
>> Bank Accounts, Credit Cards, Home / Personal Loans, Investments,
>> Insurance,
>> NRI and Online Banking Services | Citibank India Hedding level 1 New!
>> User
>> ID based Login.
>> link graphic login to Citibank online. Enter.
>> ‵vb55 new browser window ‵vb66. Citibank India - Windows Internet
>> explorer
>>
>> ‵vb55 Route Jaws to PC.
>> ‵vb55 Trouble loging in? click here
>> < screen illustration end>
>>
>> When you are here, just press left arrow and go to the left of the text
>> that
>> says "click here", and there Jaws will say either blank or space. Just
>> click
>> that area and you will be able to login. Just remember to fill the
>> username
>> and iPin correctly before you click the login icon which is unlabled in
>> this
>> case.
>>
>> -----Original Message-----
>> From: accessindia-boun...@accessindia.org.in
>> [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Geetha
>> Shamanna
>> Sent: 19 July 2012 02:10
>> To: accessindia@accessindia.org.in
>> Subject: Re: [AI] help needed from citibank account holders
>>
>> Hi Bharat,
>>
>> I have been encountering this problem too. They have now made it
>> mandatory
>> to have a userid, and it is not possible to create one on their page. On
>> contacting Citibank over phone, they suggested that I use an older
>> version
>> of Internet Explorer, one that is older than version 8. This is
>> ridiculous,
>> as versions older than 8 are on the verge of being phased out.
>>
>> Write to them at
>> indiaserv...@citi.com
>> With your problems. That was the only solution the person on the phone
>> had
>> for me. I have written to this address and am awaiting a response.
>>
>> Geetha
>> -----Original Message-----
>> From: accessindia-boun...@accessindia.org.in
>> [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Bharat
>> Sent: 18 July 2012 17:33
>> To: Accessindia
>> Subject: [AI] help needed from citibank account holders
>>
>> hi all,
>>
>> I would like to request all the citibank account holders to go to the
>> below
>> page & request citibank to make the necessary changes in the login page
>> which has been rendered completely inaccessible, from the point of view
>> of
>> loging into the account.
>>
>> here is the facebook link:
>>
>> https://m.facebook.com/photo.php?fbid=10151825814870492&id=189430180491&set=
>> a.10150570112840492.686251.189430180491&_rdr#10151962438205492
>>
>>
>> Search for old postings at:
>> http://www.mail-archive.com/accessindia@accessindia.org.in/
>>
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>>
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>>
>>
>>
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>>
>>
>>
>>
>
>


-- 
Best Regards,
Zujar...

An optimist laughs to forget, whereas a pessimist forgets to laugh!


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