also check the replacement clause, for eg. 30 days replacement warranty, before you order a product.
regards,
rajesh parakh
----- Original Message ----- From: "Mohib Anwar Rafay" <mohibra...@gmail.com> To: "AccessIndia: a list for discussing accessibility and issues concerningthe disabled." <accessindia@accessindia.org.in>
Sent: Sunday, March 22, 2015 11:36 AM
Subject: Re: [AI] Be careful,Totally disappointed of shopping through online retailer


Even I didn't have such disappointing experience earlier, though in
one or two products of my earlier orders were not up to the mark. Such
as the cap of the perfume bottle was broaken, but it didn't have any
impact over the utility of the product. But this time I am totally
disappointed.
Yeah, I agree that its fault of the seller, but at least flipkart must
monitor the genuineness of the product being packed by the sellor,
otherwise a seller may pack any garbage in a nice packing!
In the case in hand, if you see the box of the speaker, anyone can
tell at first look that it is 2 - 3 year old.
But how a seller can pack an itom that is physically damaged? and this
is not the result of mishandeling the package by the delivering team,
because the remote control of the speaker was totally broaken while
small sub speakers were alright!
I rely on WS retail on flipkart, but the problem is that most of the
itoms are not available with this retailer. But anyways I have learned
by this experience that only Cash on delivery is the safest option to
purchase such itoms where chances of damaged products are there.
The best thing in purchasing an itom online is that you get complete
describtion of the product even if you can not see the product
physically. and the most important part of buying is the reviews of
the products.

On 3/22/15, sampath raj rao <sampath.4...@gmail.com> wrote:
I too agree to Austin's view, more over it's not Flipkart directly
parcelling goods to my knowledge, they just forward the orders to
reputed retailers and the entire process of selecting, parceling is
done by the retailer and its delivered by e kart team. Of course
Flipkart has to monitor the entire process and takecare of it's
reputation in the competitive market of today as many such online
marketers have popped up.


On 3/22/15, Austin Pinto <austinpinto.xavi...@gmail.com> wrote:
hi Mohib for me its been a fully different story i have ordered a lot
of things from flipkart including a laptop 2 phones and lots of other
small things and have never received a damaged thing its not the fault
of flipkart its the fault of the person who delevers it to u and the
ware house in your area how they handel the box so i think even if u
get a replacement from flipkart u should complaint to the people who
have delivered this to u

On 3/22/15, m.chandrashekar <chandru...@gmail.com> wrote:
dear friends,  I am always prefer to do onlining shopping from
snapdeal.com,

packing, quality of goods etc very good. moreover, cash on delivery,
this
is

most important for visually impaired person. I can order through my
nokia
e5, talks supporting very nicely. in laptop, I am facing very difficult
with

the help of jaws. this is my experience.


-----Original Message-----
From: Mohib Anwar Rafay
Sent: Saturday, March 21, 2015 6:18 PM
To: accessindia
Subject: [AI] Be careful,Totally disappointed of shopping through online
retailer

Hey friends, before two days I placed an order for Intex it 2600 home
audio speaker on flipkart.com.  I received the product today. But let
me tell you its not 100% safe to purchase itoms from these online
retaillers. The packaging was looking good from outside, but when I
openned the carton, inside box of the woofer speaker was totally
crumpled, and the speaker was looking second hand itom. The story
doesn't end here, when I see the speaker inside, to my utter shock and
surprise, the front panel of the woofer was totally detached from its
main body, the remote was completely broaken, and the inside
thurmacole was looking quite old and crunched. I was totally duped! I
registered this complaint to flipkart team, luckily they have arranged
for replacement of the product, I will be receiving replaced product
by tomorrow. But this incident is discorraging me to purchase such
itoms from online store, as you never know what garbage they will be
sending to you. Though it can be replaced, but you will be humiliated
by the seller. Completely disappointed of the flipkart service.
So be careful next time when u are going to order such heavy duty
products from online retailer.


--
Mohib Anwar Rafay

Phone: +919 555 555 765 / +9192 7879 0000



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austinmpinto
contact me on skype.
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--
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Phone: +919 555 555 765 / +9192 7879 0000



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