Sounds like you had some bad experiences with Data Administration tools that weren't design to be fault tolerant.
When I refer to the concept of a Data Administrator, I am speaking to the fact that they can only administer Data within a OU. Directory or Enterprise Administrators should be fluid with Native Tools.
So how do you control what the 1st and 2nd Level Admins enter into forms, also sounds like they might be entering in repetitive information. Nice thing about our third party tools is we can create dynamic group memberships, automatically assign them to groups. Automate Home directory creation in non-standard ways, have tighter control of the views, delegate GPO modification and linking.
Then again we have over 35 delegations to do.
Todd
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>I personally think investing time and money into the native tools for data administers is like giving children razor blades.
On this point, I have to disagree. In a number of organisations I've done work where custom or 3rd party tools have been used they have been fine.......UNTIL something goes wrong and they stop working.
If your support staff only know how to do their job via a 'sandboxed' application, they are essentially useless if that tool is down.
In my current environment, we made a concious decision to show the 1st and 2nd level support staff how to use the native tools, and have not had any problem so far *touch wood* outside of the normal finger fumbles. If your AD security is implemented correctly (thats the trick), they shouldnt be able to get themselves into too much trouble anyway.
Its also good for them as they learn how AD works, and actually UNDERSTAND what effects things can have, and why a certain field should be a specific value. Its also good or your 3rd level guys (like me) who dont have 1st and 2nd level banging on the door to do tasks for them if the custom tool is down.
My $0.02
Glenn
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Title: Message
- Re: [ActiveDir] Seeking some feedback ... use of 20... Myrick, Todd (NIH/CIT)
- Re: [ActiveDir] Seeking some feedback ... use ... Glenn Corbett
- RE: [ActiveDir] Seeking some feedback ... use ... Myrick, Todd (NIH/CIT)
- RE: [ActiveDir] Seeking some feedback ... use ... Robbie Allen
- [ActiveDir] Seeking some feedback ... use of 2... Dean Wells
- Re: [ActiveDir] Seeking some feedback ... ... Glenn Corbett
- RE: [ActiveDir] Seeking some feedback ... Dean Wells