Hi Santhosh,

The account appears to be in good standing, and I was able to make
some requests against it without a problem.  Can you please provide
the SOAP XML for a specific request which fails?

Best,
- Eric

On Oct 29, 7:38 pm, Santhosh Nair <snai...@gmail.com> wrote:
> Hi Eric,
>     I emailed the customer id
>
> thanks,
> Santhosh
>
> On Oct 29, 7:21 am, AdWords API Advisor <adwordsapiadvi...@google.com>
> wrote:
>
>
>
> > Hi Santhosh,
>
> > In order to further troubleshoot the problem I will need to get the
> > customer ID for this account.  Please don't post it to the forum, but
> > instead email me the information at adwordsapiadvi...@google.com.
>
> > Best,
> > - Eric
>
> > On Oct 28, 6:28 pm, Santhosh Nair <snai...@gmail.com> wrote:
>
> > > Thanks Eric.  It looks like the error occours randomly (on this
> > > particular account) . API returned these errors while  retrieving list
> > > of Keywords as well as Ads.
> > > This error is easily reproducible on this account. It is been 5 days
> > > since we tried to download campaign data, it fails even after more
> > > than 100 retries.
>
> > > regards,
> > > Santhosh
>
> > > On Oct 28, 7:37 am, AdWords API Advisor <adwordsapiadvi...@google.com>
> > > wrote:
>
> > > > Hi Santhosh,
>
> > > > 502 errors are usually returned when a timeout has occurred between
> > > > internal Google servers.  Are you noticing that there certain services
> > > > or method that are triggering this error?  Is the error consistent or
> > > > reproducible?
>
> > > > Best,
> > > > - Eric
>
> > > > On Oct 27, 8:22 pm, Santhosh Nair <snai...@gmail.com> wrote:
>
> > > > > Hello Eric,
> > > > >    Thank you for you response. We do not experience any network issues
> > > > > and in fact  API access to all other accounts (to other seach engines
> > > > >too) works with out errors.
> > > > > Here is the stack trace from last exception. Please let's know whether
> > > > > some particular  accounts may experience connection issues at this
> > > > > moment.
>
> > > > > org.jboss.remoting.CannotConnectException: Can not connect http client
> > > > > invoker. Invalid HTTP server response
> > > > > [502] - Bad Gateway. Response: Bad Gateway/502.
> > > > > at
> > > > > org.jboss.remoting.transport.http.HTTPClientInvoker.useHttpURLConnection
> > > > > (HTTPClientInvoker.java:368)
> > > > > at org.jboss.remoting.transport.http.HTTPClientInvoker.transport
> > > > > (HTTPClientInvoker.java:148)
> > > > > at org.jboss.remoting.MicroRemoteClientInvoker.invoke
> > > > > (MicroRemoteClientInvoker.java:141)
> > > > > at org.jboss.remoting.Client.invoke(Client.java:1858)
> > > > > at org.jboss.remoting.Client.invoke(Client.java:718)
> > > > > at org.jboss.ws.core.client.RemotingConnectionImpl.invoke
> > > > > (RemotingConnectionImpl.java:190)
> > > > > ... 94 more
> > > > > Caused by: org.jboss.ws.WSException: Invalid HTTP server response
> > > > > [502] - Bad Gateway
> > > > > at org.jboss.ws.core.soap.SOAPMessageUnMarshaller.read
> > > > > (SOAPMessageUnMarshaller.java:77)
> > > > > at org.jboss.remoting.transport.http.HTTPClientInvoker.readResponse
> > > > > (HTTPClientInvoker.java:548)
> > > > > at
> > > > > org.jboss.remoting.transport.http.HTTPClientInvoker.useHttpURLConnection
> > > > > (HTTPClientInvoker.java:322)
> > > > > ... 99 more
>
> > > > > thanks,
> > > > > Santhosh

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