Thank you Eric. This account has around 200,000 keywords . but there are a few ad groups with more than 1000 ( up to 1600 ) keywords. Do you think this might cause 502 errors ? I assume, the only solution until v2009 goes to production is to keep trying and pray that API doesn't timeout next time ? . Is there a time of day when there is greater chance for success ?
thanks, Santhosh On Nov 4, 7:07 am, AdWords API Advisor <adwordsapiadvi...@google.com> wrote: > Hi Santhosh, > > I was able to make that request without receiving 502 errors. Do you > find that the errors are limited to certain ad groups? I've noticed > that this account is very large, and it could be that for some ad > groups the results may be too large to be returned in a single > response. One of the nice features about the v2009 API is the ability > to specify paging, so large requests can be broken into smaller > ones:http://code.google.com/apis/adwords/v2009/docs/reference/AdGroupCrite.... > > Best, > - Eric > > On Nov 3, 5:43 pm, Santhosh Nair <snai...@gmail.com> wrote: > > > > > Hi Eric, > > Here is a sample API call that Failed. We didn't get any response > > back apart from the "Bad Gateway/502" error. > > As I mentioned, we keep trying even after the failure and it may work > > for a while. We were not able to download the entire campaign data > > yet. Please let me know if this help you identify the problem. > > thanks > > Santhosh > > --------------------- > > <env:Envelope xmlns:env='http://schemas.xmlsoap.org/soap/envelope/'> > > <env:Header> > > <G:useragent xmlns:G='https://adwords.google.com/api/adwords/ > > v13'>XXX</G:useragent> > > <G:developerToken xmlns:G='https://adwords.google.com/api/adwords/ > > v13'>xxx</G:developerToken> > > <G:applicationToken xmlns:G='https://adwords.google.com/api/adwords/ > > v13'>xxx</G:applicationToken> > > <G:email xmlns:G='https://adwords.google.com/api/adwords/v13'>xxx</ > > G:email> > > <G:password xmlns:G='https://adwords.google.com/api/adwords/ > > v13'>xxx</G:password> > > </env:Header> > > <env:Body> > > <getAllCriteria xmlns='https://adwords.google.com/api/adwords/v13'> > > <adGroupId>1241093xxx</adGroupId> > > </getAllCriteria> > > </env:Body> > > </env:Envelope> > > > On Nov 3, 9:08 am, AdWords API Advisor <adwordsapiadvi...@google.com> > > wrote: > > > > Hi Santhosh, > > > > The account appears to be in good standing, and I was able to make > > > some requests against it without a problem. Can you please provide > > > the SOAP XML for a specific request which fails? > > > > Best, > > > - Eric > > > > On Oct 29, 7:38 pm, Santhosh Nair <snai...@gmail.com> wrote: > > > > > Hi Eric, > > > > I emailed the customer id > > > > > thanks, > > > > Santhosh > > > > > On Oct 29, 7:21 am, AdWords API Advisor <adwordsapiadvi...@google.com> > > > > wrote: > > > > > > Hi Santhosh, > > > > > > In order to further troubleshoot the problem I will need to get the > > > > > customer ID for this account. Please don't post it to the forum, but > > > > > instead email me the information at adwordsapiadvi...@google.com. > > > > > > Best, > > > > > - Eric > > > > > > On Oct 28, 6:28 pm, Santhosh Nair <snai...@gmail.com> wrote: > > > > > > > Thanks Eric. It looks like the error occours randomly (on this > > > > > > particular account) . API returned these errors while retrieving > > > > > > list > > > > > > of Keywords as well as Ads. > > > > > > This error is easily reproducible on this account. It is been 5 days > > > > > > since we tried to download campaign data, it fails even after more > > > > > > than 100 retries. > > > > > > > regards, > > > > > > Santhosh > > > > > > > On Oct 28, 7:37 am, AdWords API Advisor > > > > > > <adwordsapiadvi...@google.com> > > > > > > wrote: > > > > > > > > Hi Santhosh, > > > > > > > > 502 errors are usually returned when a timeout has occurred > > > > > > > between > > > > > > > internal Google servers. Are you noticing that there certain > > > > > > > services > > > > > > > or method that are triggering this error? Is the error > > > > > > > consistent or > > > > > > > reproducible? > > > > > > > > Best, > > > > > > > - Eric > > > > > > > > On Oct 27, 8:22 pm, Santhosh Nair <snai...@gmail.com> wrote: > > > > > > > > > Hello Eric, > > > > > > > > Thank you for you response. We do not experience any network > > > > > > > > issues > > > > > > > > and in fact API access to all other accounts (to other seach > > > > > > > > engines > > > > > > > >too) works with out errors. > > > > > > > > Here is the stack trace from last exception. Please let's know > > > > > > > > whether > > > > > > > > some particular accounts may experienceconnectionissues at this > > > > > > > > moment. > > > > > > > > > org.jboss.remoting.CannotConnectException: Can not connect http > > > > > > > > client > > > > > > > > invoker. Invalid HTTP server response > > > > > > > > [502] - Bad Gateway. Response: Bad Gateway/502. > > > > > > > > at > > > > > > > > org.jboss.remoting.transport.http.HTTPClientInvoker.useHttpURLConnection > > > > > > > > (HTTPClientInvoker.java:368) > > > > > > > > at org.jboss.remoting.transport.http.HTTPClientInvoker.transport > > > > > > > > (HTTPClientInvoker.java:148) > > > > > > > > at org.jboss.remoting.MicroRemoteClientInvoker.invoke > > > > > > > > (MicroRemoteClientInvoker.java:141) > > > > > > > > at org.jboss.remoting.Client.invoke(Client.java:1858) > > > > > > > > at org.jboss.remoting.Client.invoke(Client.java:718) > > > > > > > > at org.jboss.ws.core.client.RemotingConnectionImpl.invoke > > > > > > > > (RemotingConnectionImpl.java:190) > > > > > > > > ... 94 more > > > > > > > > Caused by: org.jboss.ws.WSException: Invalid HTTP server > > > > > > > > response > > > > > > > > [502] - Bad Gateway > > > > > > > > at org.jboss.ws.core.soap.SOAPMessageUnMarshaller.read > > > > > > > > (SOAPMessageUnMarshaller.java:77) > > > > > > > > at > > > > > > > > org.jboss.remoting.transport.http.HTTPClientInvoker.readResponse > > > > > > > > (HTTPClientInvoker.java:548) > > > > > > > > at > > > > > > > > org.jboss.remoting.transport.http.HTTPClientInvoker.useHttpURLConnection > > > > > > > > (HTTPClientInvoker.java:322) > > > > > > > > ... 99 more > > > > > > > > > thanks, > > > > > > > > Santhosh -- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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