Hi, These accounts are accessible via the api, partially though, since they are returned from the ListAccessibleCustomers <https://github.com/googleads/google-ads-java/blob/master/google-ads-examples/src/main/java/com/google/ads/googleads/examples/accountmanagement/ListAccessibleCustomers.java> call. They should be all or nothing i.e. they should not be accessible from ListAccessibleCustomers call as well. Also before this issue started GetCustomer <https://www.google.com/url?q=https%3A%2F%2Fgithub.com%2Fgoogleads%2Fgoogle-ads-java%2Fblob%2Fmaster%2Fgoogle-ads-examples%2Fsrc%2Fmain%2Fjava%2Fcom%2Fgoogle%2Fads%2Fgoogleads%2Fexamples%2Faccountmanagement%2FGetAccountInformation.java&sa=D&sntz=1&usg=AFQjCNGzAzjG0b2HJXo2LHdf29PBrhvHTA> was able to pull these accounts info. Our application functionality is currently broke because of this issue that was introduced. Please request Ads Team to provide a full resolution.
Thanks, Darshan. On Friday, May 10, 2019 at 1:16:42 AM UTC-4, googleadsapi-forumadvisor wrote: > > Hi Darshan, > > Upon checking with the team, the accounts that you are trying to access > are either cancelled or in draft. You need to finish setting the accounts > up in order for these accounts to be accessible via the API. Feel free to > write back if you are finished setting up the accounts and are still not > accessible via the API. > > I hope this will help. > > Regards, > Dave > Google Ads API Team > > > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > Also find us on our blog and discussion group: > https://ads-developers.googleblog.com/search/label/google_ads_api > https://developers.google.com/adwords/api/community/ > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ > > Was your question answered? Please rate your experience with us by taking > a short survey. > If not -- reply to this email and tell us what else we can do to help. > > Take Survey > <https://support.google.com/google-ads/contact/survey_transactional?caseid=1-8644000026237&hl=en&ctx=1> > > Also find us on our blog and discussion group: > http://googleadsdeveloper.blogspot.com/search/label/adwords_api > https://developers.google.com/adwords/api/community/ > On 05/09/19 22:52:45 dar...@companionlabs.com <javascript:> wrote: > > Any update on this issue? > > On Tuesday, May 7, 2019 at 9:39:09 AM UTC-4, Darshan Pradhan wrote: > > I retested this morning to make sure the issue is not on my end. So I > regenerated a refreshToken and ran the examples available in official > java client > <https://github.com/googleads/google-ads-java/tree/master/google-ads-examples> > > 1. > * ListAccessibleCustomers > > <https://github.com/googleads/google-ads-java/blob/master/google-ads-examples/src/main/java/com/google/ads/googleads/examples/accountmanagement/ListAccessibleCustomers.java> > (request > and response shown below) * > > > *2019-05-07 09:16:13,019 INFO [Gax-3] logging.RequestLogger > (RequestLogger.java:157) - SUCCESS REQUEST SUMMARY. Method: > google.ads.googleads.v1.services.CustomerService/ListAccessibleCustomers, > Endpoint: googleads.googleapis.com:443 > <http://googleads.googleapis.com:443/>, CustomerID: null, RequestID: > 2_F-uiGFImKQKzTtn72dmw, ResponseCode: OK, Fault: null.* > *2019-05-07 09:16:13,133 DEBUG [Gax-3] logging.RequestLogger > (RequestLogger.java:161) - SUCCESS REQUEST DETAIL.* > *Request* > *-------* > *MethodName: > google.ads.googleads.v1.services.CustomerService/ListAccessibleCustomers* > *Endpoint: googleads.googleapis.com:443 > <http://googleads.googleapis.com:443/>* > *Headers: {developer-token=REDACTED, x-goog-api-client=gl-java/11.0.1 > gapic/ gax/1.35.0 grpc/1.16.1}**Body: * > > *Response* > *--------* > *Headers: > Metadata(content-disposition=attachment,content-type=application/grpc,request-id=2_F-uiGFImKQKzTtn72dmw,date=Tue, > > 07 May 2019 13:16:12 GMT,alt-svc=quic=":443"; ma=2592000; v="46,44,43,39")* > *Body: resource_names: "customers/8730611186"* > *resource_names: "customers/3011223529"* > *resource_names: "customers/6991317584"* > *resource_names: "customers/8356782372"* > *Failure message: null* > *Status: Status{code=OK, description=null, cause=null}.* > *Total results: 4* > *Customer resource name: customers/8730611186* > *Customer resource name: customers/3011223529* > *Customer resource name: customers/6991317584**Customer resource name: > customers/8356782372* > *Process finished with exit code 0* > > > 1. *GetCustomer > > <https://github.com/googleads/google-ads-java/blob/master/google-ads-examples/src/main/java/com/google/ads/googleads/examples/accountmanagement/GetAccountInformation.java> > call > with all of the accounts above (request and response shown below)* > 1. > > > > * 8730611186 (Success response): 2019-05-07 09:21:09,051 INFO [Gax-3] > logging.RequestLogger (RequestLogger.java:157) - SUCCESS REQUEST > SUMMARY. > Method: google.ads.googleads.v1.services.CustomerService/GetCustomer, > Endpoint: googleads.googleapis.com:443 > <http://googleads.googleapis.com:443/>, CustomerID: null, RequestID: > Bcvc_bUe4xUwdzpRL6goig, ResponseCode: OK, Fault: null.2019-05-07 > 09:21:09,163 DEBUG [Gax-3] logging.RequestLogger > (RequestLogger.java:161) - > SUCCESS REQUEST DETAIL.Request-------MethodName: > google.ads.googleads.v1.services.CustomerService/GetCustomerEndpoint: > googleads.googleapis.com:443 > <http://googleads.googleapis.com:443/>Headers: > {developer-token=REDACTED, > x-goog-api-client=gl-java/11.0.1 gapic/ gax/1.35.0 grpc/1.16.1}Body: > resource_name: "customers/8730611186" Response--------Headers: > > Metadata(content-disposition=attachment,content-type=application/grpc,request-id=Bcvc_bUe4xUwdzpRL6goig,date=Tue, > > 07 May 2019 13:21:08 GMT,alt-svc=quic=":443"; ma=2592000; > v="46,44,43,39")Body: resource_name: > "customers/8730611186"[REDACTED]Failure message: nullStatus: > Status{code=OK, description=null, cause=null}.Customer with ID > 8730611186, > descriptive name '[REDACTED]', currency code 'USD', timezone > '[REDACTED]', > tracking URL template '' and auto tagging enabled 'false' was > retrieved.Class transformation time: 0.031278638s for 7049 classes or > 4.43731564760959E-6s per class Process finished with exit code 0* > 2. > > *3011223529 (*AUTHENTICATION_ERROR > *) * > > 2019-05-07 09:24:00,479 WARN [Gax-3] logging.RequestLogger > (RequestLogger.java:159) - FAILURE REQUEST SUMMARY. Method: > google.ads.googleads.v1.services.CustomerService/GetCustomer, > Endpoint: googleads.googleapis.com:443, CustomerID: null, > RequestID: oad0CZRp0VSIRyF22WVEWw, ResponseCode: UNAUTHENTICATED, > Fault: > Request is missing required authentication credential. Expected OAuth 2 > access token, login cookie or other valid authentication credential. > See > https://developers.google.com/identity/sign-in/web/ > devconsole-project > <https://developers.google.com/identity/sign-in/web/devconsole-project> > .. > > 2019-05-07 09:24:00,690 INFO [Gax-3] logging.RequestLogger > (RequestLogger.java:157) - FAILURE REQUEST DETAIL. > Request > ------- > MethodName: google.ads.googleads.v1.services.CustomerService/ > GetCustomer > Endpoint: googleads.googleapis.com:443 > Headers: {developer-token=REDACTED, x-goog-api-client=gl-java/11.0.1 > gapic/ gax/1.35.0 grpc/1.16.1} > Body: resource_name: "customers/3011223529" > > Response > -------- > Headers: Metadata(content-type=application/grpc,request-id= > oad0CZRp0VSIRyF22WVEWw,date=Tue, 07 May 2019 13:24:00 > GMT,alt-svc=quic=":443"; ma=2592000; v="46,44,43,39") > Body: null > Failure message: errors { > error_code { > authentication_error: AUTHENTICATION_ERROR > } > message: "Authentication of the request failed." > } > Status: Status{code=UNAUTHENTICATED, description=Request is missing > required authentication credential. Expected OAuth 2 access token, > login > cookie or other valid authentication credential. See > https://developers.google.com/identity/sign-in/web/ > devconsole-project > > <https://developers.google.com/identity/sign-in/web/devconsole-project>., > cause=null}. > Request ID oad0CZRp0VSIRyF22WVEWw failed due to GoogleAdsException. > Underlying errors: > Error 0: error_code { > authentication_error: AUTHENTICATION_ERROR > } > message: "Authentication of the request failed." > > 3. 6991317584* (*AUTHENTICATION_ERROR > > > > > > > > > > > > > > > > > > > > > > > > > *) 2019-05-07 09:24:23,596 WARN [Gax-3] logging.RequestLogger > (RequestLogger.java:159) - FAILURE REQUEST SUMMARY. Method: > google.ads.googleads.v1.services.CustomerService/GetCustomer, > Endpoint: googleads.googleapis.com:443 > <http://googleads.googleapis.com:443/>, CustomerID: null, RequestID: > kZPKIuVYZywxIJpp-wIVkA, ResponseCode: UNAUTHENTICATED, Fault: Request > is > missing required authentication credential. Expected OAuth 2 access > token, > login cookie or other valid authentication credential. > See > https://developers.google.com/identity/sign-in/web/devconsole-project > > <https://developers.google.com/identity/sign-in/web/devconsole-project>.. > 2019-05-07 09:24:23,766 INFO [Gax-3] logging.RequestLogger > (RequestLogger.java:157) - FAILURE REQUEST DETAIL. Request ------- > MethodName: > google.ads.googleads.v1.services.CustomerService/GetCustomer > Endpoint: googleads.googleapis.com:443 > <http://googleads.googleapis.com:443/> Headers: > {developer-token=REDACTED, > x-goog-api-client=gl-java/11.0.1 gapic/ gax/1.35.0 grpc/1.16.1} Body: > resource_name: "customers/6991317584" Response -------- Headers: > > Metadata(content-type=application/grpc,request-id=kZPKIuVYZywxIJpp-wIVkA,date=Tue, > > 07 May 2019 13:24:23 GMT,alt-svc=quic=":443"; ma=2592000; > v="46,44,43,39") > Body: null Failure message: errors { error_code { > authentication_error: AUTHENTICATION_ERROR } message: > "Authentication > of the request failed." } Status: Status{code=UNAUTHENTICATED, > description=Request is missing required authentication credential. > Expected > OAuth 2 access token, login cookie or other valid authentication > credential. > See > https://developers.google.com/identity/sign-in/web/devconsole-project > > <https://developers.google.com/identity/sign-in/web/devconsole-project>., > cause=null}. Request ID kZPKIuVYZywxIJpp-wIVkA failed due to > GoogleAdsException. Underlying errors: Error 0: error_code { > authentication_error: AUTHENTICATION_ERROR } message: "Authentication > of > the request failed." * > 4. > > 8356782372* (*AUTHENTICATION_ERROR*)* > > > > *2019-05-07 09:24:47,621 WARN [Gax-3] logging.RequestLogger > (RequestLogger.java:159) - FAILURE REQUEST SUMMARY. Method: > google.ads.googleads.v1.services.CustomerService/GetCustomer, > Endpoint: googleads.googleapis.com:443 > <http://googleads.googleapis.com:443/>, CustomerID: null, RequestID: > i-1eZcEJNX1YYY9V1ho3fw, ResponseCode: UNAUTHENTICATED, Fault: Request is > missing required authentication credential. Expected OAuth 2 access token, > login cookie or other valid authentication credential. > See https://developers.google.com/identity/sign-in/web/devconsole-project > <https://developers.google.com/identity/sign-in/web/devconsole-project>..* > *2019-05-07 09:24:47,809 INFO [Gax-3] logging.RequestLogger > (RequestLogger.java:157) - FAILURE REQUEST DETAIL.* > *Request* > *-------* > *MethodName: google.ads.googleads.v1.services.CustomerService/GetCustomer* > *Endpoint: googleads.googleapis.com:443 > <http://googleads.googleapis.com:443/>* > *Headers: {developer-token=REDACTED, x-goog-api-client=gl-java/11.0.1 > gapic/ gax/1.35.0 grpc/1.16.1}**Body: resource_name: > "customers/8356782372"* > > > *Response* > *--------* > *Headers: > Metadata(content-type=application/grpc,request-id=i-1eZcEJNX1YYY9V1ho3fw,date=Tue, > > 07 May 2019 13:24:47 GMT,alt-svc=quic=":443"; ma=2592000; v="46,44,43,39")* > *Body: null* > *Failure message: errors {* > * error_code {* > * authentication_error: AUTHENTICATION_ERROR* > * }** message: "Authentic* > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. 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