Hi Darshan,

Kindly use the *reply privately to author* option when providing the
clientCustomerIds.

Regards,
Dannison
Google Ads API Team


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Also find us on our blog and discussion group:
    https://ads-developers.googleblog.com/search/label/google_ads_api
    https://developers.google.com/adwords/api/community/
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On 05/11/19 04:51:36 dars...@companionlabs.com wrote:

Hi,

These accounts are accessible via the api, partially though, since they are
returned from the ListAccessibleCustomers
<https://github.com/googleads/google-ads-java/blob/master/google-ads-examples/src/main/java/com/google/ads/googleads/examples/accountmanagement/ListAccessibleCustomers.java> call.
They should be all or nothing i.e. they should not be accessible from
ListAccessibleCustomers call as well. Also before this issue started
GetCustomer
<https://www.google.com/url?q=https%3A%2F%2Fgithub.com%2Fgoogleads%2Fgoogle-ads-java%2Fblob%2Fmaster%2Fgoogle-ads-examples%2Fsrc%2Fmain%2Fjava%2Fcom%2Fgoogle%2Fads%2Fgoogleads%2Fexamples%2Faccountmanagement%2FGetAccountInformation.java&sa=D&sntz=1&usg=AFQjCNGzAzjG0b2HJXo2LHdf29PBrhvHTA> was
able to pull these accounts info. Our application functionality is
currently broke because of this issue that was introduced. Please request
Ads Team to provide a full resolution.

Thanks,
Darshan.

On Friday, May 10, 2019 at 1:16:42 AM UTC-4, googleadsapi-forumadvisor
wrote:

Hi Darshan,

Upon checking with the team, the accounts that you are trying to access are
either cancelled or in draft. You need to finish setting the accounts up in
order for these accounts to be accessible via the API. Feel free to write
back if you are finished setting up the accounts and are still not
accessible via the API.

I hope this will help.

Regards,
Dave
Google Ads API Team


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Also find us on our blog and discussion group:
    https://ads-developers.googleblog.com/search/label/google_ads_api
    https://developers.google.com/adwords/api/community/
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If not -- reply to this email and tell us what else we can do to help.

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On 05/09/19 22:52:45 dar...@companionlabs.com wrote:

Any update on this issue?

On Tuesday, May 7, 2019 at 9:39:09 AM UTC-4, Darshan Pradhan wrote:

I retested this morning to make sure the issue is not on my end. So I
regenerated a refreshToken and ran the examples available in official java
client
<https://github.com/googleads/google-ads-java/tree/master/google-ads-examples>

   1.
* ListAccessibleCustomers
<https://github.com/googleads/google-ads-java/blob/master/google-ads-examples/src/main/java/com/google/ads/googleads/examples/accountmanagement/ListAccessibleCustomers.java> (request
   and response shown below) *


*2019-05-07 09:16:13,019 INFO  [Gax-3] logging.RequestLogger
(RequestLogger.java:157) - SUCCESS REQUEST SUMMARY. Method:
google.ads.googleads.v1.services.CustomerService/ListAccessibleCustomers,
Endpoint: googleads.googleapis.com:443
<http://googleads.googleapis.com:443/>, CustomerID: null, RequestID:
2_F-uiGFImKQKzTtn72dmw, ResponseCode: OK, Fault: null.*
*2019-05-07 09:16:13,133 DEBUG [Gax-3] logging.RequestLogger
(RequestLogger.java:161) - SUCCESS REQUEST DETAIL.*
*Request*
*-------*
*MethodName:
google.ads.googleads.v1.services.CustomerService/ListAccessibleCustomers*
*Endpoint: googleads.googleapis.com:443
<http://googleads.googleapis.com:443/>*
*Headers: {developer-token=REDACTED, x-goog-api-client=gl-java/11.0.1
gapic/ gax/1.35.0 grpc/1.16.1}**Body: *

*Response*
*--------*
*Headers:
Metadata(content-disposition=attachment,content-type=application/grpc,request-id=2_F-uiGFImKQKzTtn72dmw,date=Tue,
07 May 2019 13:16:12 GMT,alt-svc=quic=":443"; ma=2592000; v="46,44,43,39")*
*Body: resource_names: "customers/8730611186"*
*resource_names: "customers/3011223529"*
*resource_names: "customers/6991317584"*
*resource_names: "customers/8356782372"*
*Failure message: null*
*Status: Status{code=OK, description=null, cause=null}.*
*Total results: 4*
*Customer resource name: customers/8730611186*
*Customer resource name: customers/3011223529*
*Customer resource name: customers/6991317584**Customer resource name:
customers/8356782372*
*Process finished with exit code 0*


   1. *GetCustomer
<https://github.com/googleads/google-ads-java/blob/master/google-ads-examples/src/main/java/com/google/ads/googleads/examples/accountmanagement/GetAccountInformation.java> call
   with all of the accounts above (request and response shown below)*
      1.



* 8730611186 (Success response):  2019-05-07 09:21:09,051 INFO  [Gax-3]
logging.RequestLogger (RequestLogger.java:157) - SUCCESS REQUEST SUMMARY.
      Method: google.ads.googleads.v1.services.CustomerService/GetCustomer,
      Endpoint: googleads.googleapis.com:443
      <http://googleads.googleapis.com:443/>, CustomerID: null, RequestID:
      Bcvc_bUe4xUwdzpRL6goig, ResponseCode: OK, Fault: null.2019-05-07
09:21:09,163 DEBUG [Gax-3] logging.RequestLogger (RequestLogger.java:161) -
      SUCCESS REQUEST DETAIL.Request-------MethodName:
google.ads.googleads.v1.services.CustomerService/GetCustomerEndpoint: googleads.googleapis.com:443 <http://googleads.googleapis.com:443/>Headers: {developer-token=REDACTED,
      x-goog-api-client=gl-java/11.0.1 gapic/ gax/1.35.0 grpc/1.16.1}Body:
      resource_name: "customers/8730611186" Response--------Headers:
Metadata(content-disposition=attachment,content-type=application/grpc,request-id=Bcvc_bUe4xUwdzpRL6goig,date=Tue,
      07 May 2019 13:21:08 GMT,alt-svc=quic=":443"; ma=2592000;
      v="46,44,43,39")Body: resource_name:
      "customers/8730611186"[REDACTED]Failure message: nullStatus:
Status{code=OK, description=null, cause=null}.Customer with ID 8730611186, descriptive name '[REDACTED]', currency code 'USD', timezone '[REDACTED]',
      tracking URL template '' and auto tagging enabled 'false' was
      retrieved.Class transformation time: 0.031278638s for 7049 classes or
      4.43731564760959E-6s per class Process finished with exit code 0*
      2.

      *3011223529 (*AUTHENTICATION_ERROR
*) *

      2019-05-07 09:24:00,479 WARN  [Gax-3] logging.RequestLogger
      (RequestLogger.java:159) - FAILURE REQUEST SUMMARY. Method:
      google.ads.googleads.v1.services.CustomerService/GetCustomer,
      Endpoint: googleads.googleapis.com:443, CustomerID: null, RequestID:
oad0CZRp0VSIRyF22WVEWw, ResponseCode: UNAUTHENTICATED, Fault: Request is missing required authentication credential. Expected OAuth 2 access token,
      login cookie or other valid authentication credential. See
      https://developers.google.com/identity/sign-in/web/devconsole-project
<https://developers.google.com/identity/sign-in/web/devconsole-project>
      ..

      2019-05-07 09:24:00,690 INFO  [Gax-3] logging.RequestLogger
      (RequestLogger.java:157) - FAILURE REQUEST DETAIL.
      Request
      -------
      MethodName: google.ads.googleads.v1.services.CustomerService/
      GetCustomer
      Endpoint: googleads.googleapis.com:443
      Headers: {developer-token=REDACTED, x-goog-api-client=gl-java/11.0.1
      gapic/ gax/1.35.0 grpc/1.16.1}
      Body: resource_name: "customers/3011223529"

      Response
      --------
      Headers: Metadata(content-type=application/grpc,request-id=oad0CZRp0V
      SIRyF22WVEWw,date=Tue, 07 May 2019 13:24:00 GMT,alt-svc=quic=":443";
      ma=2592000; v="46,44,43,39")
      Body: null
      Failure message: errors {
        error_code {
          authentication_error: AUTHENTICATION_ERROR
        }
        message: "Authentication of the request failed."
      }
      Status: Status{code=UNAUTHENTICATED, description=Request is missing
required authentication credential. Expected OAuth 2 access token, login
      cookie or other valid authentication credential. See
      https://developers.google.com/identity/sign-in/web/devconsole-project
<https://developers.google.com/identity/sign-in/web/devconsole-project>.,
      cause=null}.
      Request ID oad0CZRp0VSIRyF22WVEWw failed due to GoogleAdsException.
      Underlying errors:
        Error 0: error_code {
        authentication_error: AUTHENTICATION_ERROR
      }
      message: "Authentication of the request failed."

      3. 6991317584* (*AUTHENTICATION_ERROR





*) 2019-05-07 09:24:23,596 WARN  [Gax-3] logging.RequestLogger
      (RequestLogger.java:159) - FAILURE REQUEST SUMMARY. Method:
      google.ads.googleads.v1.services.CustomerService/GetCustomer,
      Endpoint: googleads.googleapis.com:443
      <http://googleads.googleapis.com:443/>, CustomerID: null, RequestID:
kZPKIuVYZywxIJpp-wIVkA, ResponseCode: UNAUTHENTICATED, Fault: Request is missing required authentication credential. Expected OAuth 2 access token,
      login cookie or other valid authentication credential.
See https://developers.google.com/identity/sign-in/web/devconsole-project <https://developers.google.com/identity/sign-in/web/devconsole-project>..
      2019-05-07 09:24:23,766 INFO  [Gax-3] logging.RequestLogger
      (RequestLogger.java:157) - FAILURE REQUEST DETAIL. Request -------
      MethodName: google.ads.googleads.v1.servic<*

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