Business class customers get priority treatment on our network. Price is $20 a month more. If we have eight service calls and one of them is the business, the business is bumped up to the top of the queue.
----- Original Message ----- From: Kurt Fankhauser To: AnimalFarm Microwave Users Group Sent: Tuesday, August 6, 2019 10:44 AM Subject: [AFMUG] residential customers that alway claiming "business use" What is everyone doing for all these residential customers that when their internet is down are always requesting expedited repairs beause they need they are "running a business from home" etc? Do you make them jump up to business package? Or add a fee on their bill for "commercial use"??? Seems to be happening all the time lately and I feel like they are taking advantage of residential pricing but wanting business type service. ------------------------------------------------------------------------------ -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
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