Funny, there is a study, probably an econ professor, the looked at what people
bought at the car wash. The majority chose the option one up from the bottom.
In a prior life I eliminated the bottom “economy plan” which actually had the
majority of our customers due to “the very few customers on this plan” .
People inside the company thought I was nuts. I calculated the number of
people that we would have to lose compared to those being forced up. If we
lost more than 200 customers it would have been a boneheaded decision. We lost
65 customers.
I still get mentions of this from former employees, saying it was a
disasterous decision. Nope, made us considerably more money each month. Sorry
that those employees were not clued into the gambit. (Do I care....not
really...)
From: Darin Steffl
Sent: Saturday, December 14, 2019 1:07 PM
To: AnimalFarm Microwave Users Group
Subject: Re: [AFMUG] Google WiFi and 5 GHz interference
Yes the $90 plan on rural pricing and $75 plan on city pricing.
We have lots of customers on old plans at lower pricing that were slowly
migrating up. Our ARPU is $71 and increasing. Hoping to get it to $80 by June.
On Sat, Dec 14, 2019, 3:02 PM <ch...@wbmfg.com> wrote:
I mean which plans are your more popular.
I would guess the plan one notch up from the bottom?
From: Darin Steffl
Sent: Saturday, December 14, 2019 12:56 PM
To: AnimalFarm Microwave Users Group
Subject: Re: [AFMUG] Google WiFi and 5 GHz interference
Chuck,
We qualify each address to find out which speeds we put them on the best plan
and price we can if they're in an area with horns. But right now, 80% of our
new customer installs are rural areas with the higher pricing and lower speed
plans I linked to. We're no longer building any new sites in town because of
how busy we are.
DSL, Satellite, and cellular have all been getting much worse in our area so
people are seeking us out more than ever.
On Sat, Dec 14, 2019, 2:50 PM <ch...@wbmfg.com> wrote:
Which is more popular?
From: Darin Steffl
Sent: Saturday, December 14, 2019 12:29 PM
To: AnimalFarm Microwave Users Group
Subject: Re: [AFMUG] Google WiFi and 5 GHz interference
Rural pricing:
http://www.mnwifi.com/service-plans/internet-service/fup
City pricing where we have horns:
http://www.mnwifi.com/service-plans/internet-service/5g-plans/
On Sat, Dec 14, 2019, 2:17 PM <ch...@wbmfg.com> wrote:
Mind sharing your plan prices?
From: Darin Steffl
Sent: Saturday, December 14, 2019 12:06 PM
To: AnimalFarm Microwave Users Group
Subject: Re: [AFMUG] Google WiFi and 5 GHz interference
We used to charge $50 upfront and $10 per month for Calix. Now we just
increased our plan prices and give the Calix away for free.
We have 99% take rate when it's free.
On Sat, Dec 14, 2019, 12:30 PM Kurt Fankhauser <lists.wavel...@gmail.com>
wrote:
Sean,
Do you charge the customer for any up-front hardware costs when you
install Calix or are you only getting ROI from the $12/monthly ??
On Sat, Dec 14, 2019 at 3:38 AM Sean Heskett <af...@zirkel.us> wrote:
We install a Calix as a “trial” so we have visibility into their
network and voila all their Wi-Fi problems go away. After the free month trial
it becomes a paid service and for $12/mo we make sure their Wi-Fi keeps
working. Win-win for us and them ;-)
-Sean
On Fri, Dec 13, 2019 at 10:33 AM Ken Hohhof <af...@kwisp.com> wrote:
Has anyone figured out a solution to interference with Google WiFi
at customers fed via 5 GHz?
We have found it to be an unsolvable problem due to:
1) Google does not let you set the frequencies
2) Google does not let you set the channel width (and therefore
presumably uses 80 MHz channels)
3) The mesh system presumably uses additional spectrum for the
backhaul between pucks
4) Most customers put in 3 of them, virtually guaranteeing at
least 1 of them will be right near the dish to the tower
5) Many customers also figure they can put them in outbuildings to
get service to their shop, barn, etc. (one customer today intended to put one
in his wife’s “she-shed”)
With any other router we just set the channel to a U-NII-1 or DFS
channel. We have a fair amount of 3.65 GHz in our network and then it isn’t a
problem, but the majority is still 5 GHz.
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