> We have 99% take rate when it's free.

 

The battle cry of the new economy.  Well, except WeWork may have screwed that 
up for everyone.

 

But I can see it in this case.  We only get about a 30% take rate on leased 
routers (not as fancy as Calix though) even though we have one model for 
$2/month.  People would rather pay Google or Netgear $300 than pay us $24/year, 
and we replace it free if it breaks.  Making it free appeals to human nature … 
people love free stuff.  Also it appeals to human inertia … even if you charge 
for the router, making it opt out, and maybe free for the first month, means 
they have to actually do work to NOT take the router.  Maybe even return it.  I 
don’t think we are allowed to prohibit customers from using their own router, 
or maybe that went away with net neutrality.

 

 

From: AF <af-boun...@af.afmug.com> On Behalf Of Darin Steffl
Sent: Saturday, December 14, 2019 1:29 PM
To: AnimalFarm Microwave Users Group <af@af.afmug.com>
Subject: Re: [AFMUG] Google WiFi and 5 GHz interference

 

Rural pricing:

http://www.mnwifi.com/service-plans/internet-service/fup

 

 

City pricing where we have horns:

http://www.mnwifi.com/service-plans/internet-service/5g-plans/

 

 

 

On Sat, Dec 14, 2019, 2:17 PM <ch...@wbmfg.com <mailto:ch...@wbmfg.com> > wrote:

Mind sharing your plan prices?

 

From: Darin Steffl 

Sent: Saturday, December 14, 2019 12:06 PM

To: AnimalFarm Microwave Users Group 

Subject: Re: [AFMUG] Google WiFi and 5 GHz interference

 

We used to charge $50 upfront and $10 per month for Calix. Now we just 
increased our plan prices and give the Calix away for free. 

 

We have 99% take rate when it's free. 

 

On Sat, Dec 14, 2019, 12:30 PM Kurt Fankhauser <lists.wavel...@gmail.com 
<mailto:lists.wavel...@gmail.com> > wrote:

Sean, 

 

Do you charge the customer for any up-front hardware costs when you install 
Calix or are you only getting ROI from the $12/monthly ??

 

On Sat, Dec 14, 2019 at 3:38 AM Sean Heskett <af...@zirkel.us 
<mailto:af...@zirkel.us> > wrote:

We install a Calix as a “trial” so we have visibility into their network and 
voila all their Wi-Fi problems go away.  After the free month trial it becomes 
a paid service and for $12/mo we make sure their Wi-Fi keeps working.  Win-win 
for us and them ;-)

 

-Sean

 

 

On Fri, Dec 13, 2019 at 10:33 AM Ken Hohhof <af...@kwisp.com 
<mailto:af...@kwisp.com> > wrote:

Has anyone figured out a solution to interference with Google WiFi at customers 
fed via 5 GHz?

 

We have found it to be an unsolvable problem due to:

 

1)  Google does not let you set the frequencies

2)  Google does not let you set the channel width (and therefore presumably 
uses 80 MHz channels)

3)  The mesh system presumably uses additional spectrum for the backhaul 
between pucks

4)  Most customers put in 3 of them, virtually guaranteeing at least 1 of them 
will be right near the dish to the tower

5)  Many customers also figure they can put them in outbuildings to get service 
to their shop, barn, etc. (one customer today intended to put one in his wife’s 
“she-shed”)

 

With any other router we just set the channel to a U-NII-1 or DFS channel.  We 
have a fair amount of 3.65 GHz in our network and then it isn’t a problem, but 
the majority is still 5 GHz.

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