We are very impressed with SIAE Alfo Plus 11 and 18Ghz links with
80Mhz
dual-pol channels.
Getting 1.4Gbps of throughput.
On 8 Jan 2020, at 19:52, Ken Hohhof wrote:
Mark is right, I was being nice.
As far as advance replacement, I believe there is an additional
warranty
you can purchase to get that. Haven’t done it, so can’t comment.
There is some period of time after shipment, I think 30 or 45 days or
something, where they will treat it as a DOA and just replace it. If
you
buy a bunch of radios and then a bunch of dishes and then have tower
climbers put them up on towers when weather permits, it’s easy to
have a
couple months pass before you realize you got a bad radio. Then you
can be
looking at 2-3 months turnaround because they treat it as an
in-warranty
repair. And honestly, if it was DOA, I really don’t want it
repaired, I
want a radio that was good out of the box.
I was lazy about bench testing the radios because the first couple
years I
never got a bad one. Then in 2019 I had two bad ones, and even
though I
had purchased a spare link, the bad ones were either both High or
both Low.
Once they work, I haven’t had any die so far. I have 6 PTP820S
links and
2 PTP820C links in service. All 11 GHz except one 6 GHz. Not a huge
number of them, but we’re small. We also have some older Trango
and Exalt
links.
*From:* AF <af-boun...@af.afmug.com> *On Behalf Of *Josh Baird
*Sent:* Wednesday, January 8, 2020 5:25 PM
*To:* AnimalFarm Microwave Users Group <af@af.afmug.com>
*Subject:* Re: [AFMUG] Ubiquiti AF-11x licensed links
Do they not have an advanced replacement? This seems to be pretty
common
with other vendors these days.
On Wed, Jan 8, 2020 at 6:23 PM Mark Radabaugh <m...@amplex.net>
wrote:
On Jan 8, 2020, at 5:45 PM, Ken Hohhof <af...@kwisp.com> wrote:
A couple other comments about Cambium licensed radios. Make sure you
account for the price of all the keys you may need. Ask your Cambium
rep
if you can get a discount, especially if you intend to buy multiple
links.
They may have promos or be able to give you special pricing on the
HW, the
keys, or both. Does no good to badger your distributor for special
pricing, it has to come from your Cambium regional sales rep. If you
don’t
know that person, make their acquaintance. One final thing – test
all
radios on the bench as soon as you receive them, even if they won’t
be
deployed for a few weeks or maybe are spares. At least run the
internal RF
loopback test. Better yet, bench test them as High/Low pairs, with
several
reams of paper in between or bouncing off the ceiling. It will be a
lot
easier to get any DOA or early failure radios replaced if you can
just
return them as DOA, rather than sending them in for repair under
warranty
later. Repair turnaround time is unspectacular.
Ken is being nice with ‘unspectacular’. I would go with awful.
Mark
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