Adam, e-mail something like the following letter to everyone in the building or at least on the floor. Make sure he knows he is 100% responsible for everything that happens on his Internet. We don't get too much sharing, but get the occasional person renting a second house on the property. We always advise the current owner to not share the service. Explain to the owner, if we get an inquiry from law enforcement, we will give them the account holders information. When the FBI kicks their door in at 3am, it is now up to them, the FBI and the guy living next door to sort it out.
----------------------------------------------------------------------- Dear Mister customer. Thank you for being a valued customer of XYZ Internet company. We hope you are enjoying our services. We just finished a legal audit of our company and our legal team has advised us to make sure our point of contact for each service is up to date. This audit was triggered in part by a subpoena by the authorities concerning one of our IP address being used in a possible child pornography investigation. We want to stress this was a highly unusual event that we hope we don’t have to repeat in a long time. Please review the contact information we have at the bottom of this page. This will be the information we use to respond to any legal inquires. Please respond to this e-mail ASAP stating this is correct point of contact or advise us of any changes needed. If we do not have a response in 30 days, we will call you. Thank you very much for you time. If you have any questions, please call us at 123-456-7890. Current Point of Contact for service at 123 MTU Street #123 Anytown, FL 77766 John Doe john...@yahoo.com 123-987-3456 -- Best regards, Mark mailto:m...@mailmt.com Myakka Technologies, Inc. www.Myakka.com ------ Friday, January 24, 2020, 4:30:23 PM, you wrote: >> >> Is there a "no sharing" type of thing in your terms of service? IMO on >> residential there should be and people caught sharing should be shut off. >> >> Of course they could just go sign up with the cable company and go >> back to sharing, but at least it's not your problem anymore, and if >> the cableco is less reliable some of the others might get fed up with >> sharing and come back. AM> I'd have to go review the terms as I don't recall specifically what's in AM> there. It's a crime in this state regardless. AM> I guess I'm just averse to conflict and I'd rather do something to just AM> prevent them from doing it. Maybe I'll have to get all the units lined AM> with mylar so they can't share anymore. :) -- AF mailing list AF@af.afmug.com http://af.afmug.com/mailman/listinfo/af_af.afmug.com
