Fax to email and email to fax with VoIP Innovations works perfectly.  It's just hard to get people on board with that if they're using the analog fax machine.

If they want to take the paper from the machine, scribble on it, and feed back into the machine then it's hard to sell them on the extra steps of scanning the document and emailing it to the fax gateway.

I've had mixed success with T.38 through VoIP Innovations.  If you're going to try that then use Level3 DID's and set up a separate endpoint on the "premium" termination rate deck.

I'm aware of services that use a special ATA which does all the fax squawking locally and relays the image to a server over HTTPS.  Atheral resells one of these.  I haven't tried it, but it sounds in principle like it ought to work better.

A POTS line is the only sure thing, but I'm well aware that that's difficult too in other ways.


On 6/16/2021 9:17 AM, Paul McCall wrote:

For you guys doing a lot of VoIP, what Internet based faxed service are you having good success with, cost effectively?

Being able to reach someone and easily port numbers is important obviously.

Paul

*Paul McCall, President *

*Florida Broadband / PDMNet*

*658 Old Dixie Highway*

*Vero Beach, FL 32962*

*772-564-6800*


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