Over 55 == not tech savvy?  
Hmmm.

Not sure that picture communicates that you are friendly to older folks.  To 
some it may say that this is  your grandmother’s internet...  slow, AOL, dial 
up modems, etc.  

Just an opinion.  Probably wrong.  

From: Rory Conaway via Af 
Sent: Saturday, October 18, 2014 1:57 PM
To: [email protected] 
Subject: Re: [AFMUG] Random thought

Read my next article, Chapter 52, where I actually cover some of this but more 
on the technical side.  It should be published by the end of the week.

 

I was also on one of those panels last year but had different ones this year.  
I’m working with another startup that is at 600 subs right now and expanding 
like crazy.  

 

Here is an advertisement we are posting in the local paper November 1 for the 
next 6 months in an area with 2000 homes.  It’s an over 55 area, hence the 
picture.

 

Rory

 

 

From: Af [mailto:[email protected]] On Behalf Of Josh Reynolds via Af
Sent: Saturday, October 18, 2014 10:35 AM
To: [email protected]
Subject: Re: [AFMUG] Random thought

 

Rory,

Aaron and I split the sessions this year. I went to the technical ones, and he 
went to the business ones (which is how we divide our focus inside the company 
anyway, based on company role and experience).

Aaron was... blown away when he went to the 500-2000 sub session and the people 
on the panel didn't know their gross monthly revenue. Aaron can at least tell 
you per week, and often per day, that figure.

We have been competing against the ILEC, CLEC/Cable Co, and two other WISPs for 
8 years as a company, yet we still have seen on average a 30% growth year after 
year because of our business model.

IMO, Chuck, Gino, Nathan, and others do very well from what I have heard/seen 
when it comes to explaining the larger (~3000+) sub count businesses, but it 
seems like there is a huge technical and business knowledge gap when you go 
from ~ 500-2000 subs.

I am hopeful that next year yourself and others can give a detailed report at 
the next show of how different businesses in different areas have been 
effective at fighting off the 800 lb gorillas.

Josh Reynolds, Chief Information Officer
SPITwSPOTS, www.spitwspots.com

On 10/18/2014 10:15 AM, Rory Conaway via Af wrote:

My philosophy as a business owner is to make the most money possiblebased on an 
ethical, moral, and legal foundation.  At the same time, mycompetitors have the 
same profit margin goal but prioritize legal first.When competing against 
multi-billion dollar companies, you can'tout-market them and when you become an 
annoyance, they just lower theirprice to drive you out of business.  So we used 
price as the dooropener.  When CenturyLink found out we were offering pre-paid 
at $18 permonth (they have to pay for the full year), they dropped their 
serviceto the same price.   At $18 per month, you either have to have very low 
costs or limitedservice needs.  Since few people need more than 5Mbps and can't 
tell thedifference between 5Mbps and 150Mbps, we tell  them if they can tell 
thedifference, we will refund their service.  I've lost 1 client in 7 yearsand 
that was before 802.11N.  They aren't stupid and most customers whocheck see 
between 6-20Mbps.  Customers who are part of our currentexpansion are seeing 
40Mbps and should be at 50Mbps over the next weekor so. That being said, times 
have changed and we will be offering new optionssuch as higher speed video 
streaming packages for $6 per month more,higher security options, etc... Rory   
  -----Original Message-----From: Af [mailto:[email protected]] On Behalf Of 
Tyler Treat via AfSent: Saturday, October 18, 2014 10:04 AMTo: 
[email protected]: Re: [AFMUG] Random thought Rory- can your model be 
replicated on outside of suburbia? Aside from that, this really all goes back 
to your personal businessphilosophy.   Are you trying to provide the absolute 
very best servicepossible - or - are you after the low hanging fruit?  Get as 
many peopleas you can easily, and extract as much cash as possible from 
them.Somewhere in between the two? ___________________________Mangled by my 
iPhone.___________________________ Tyler TreatCorn Belt Technologies, Inc.  
[email protected]___________________________  On Oct 18, 2014, at 
11:54 AM, Rory Conaway via Af mailto:[email protected]: We don't advertise 
speeds at all.  We just say that you won't be ableto tell a difference between 
our system and Comcast/Centurylink.  Wewill also guarantee that your video will 
not buffer.  50% growth lastyear and we expect at least that this year. Rory 
-----Original Message-----From: Af [mailto:[email protected]] On Behalf Of 
Ken Hohhof via AfSent: Saturday, October 18, 2014 9:40 AMTo: 
[email protected]: Re: [AFMUG] Random thought Good point about business and 
upload speed. Even businesses with people working from home via VPN and video 
Skype.I have a guy uploading documents to his server at a datacenter, he 
iscrying that I'm only giving him 15M upload, he wants 25M.  I have 
aprofessional photographer who stores his photos in RAW format and usescloud 
backup.  4M upload is probably adequate for most people, but let'sface it, how 
many people really need 60M download?  If it's all aboutthe numbers, why ignore 
upload. Probably something we should stress more in advertising.  -----Original 
Message-----From: Seth Mattinen via AfSent: Saturday, October 18, 2014 11:25 
AMTo: [email protected]: Re: [AFMUG] Random thought On 10/18/14, 8:26 AM, Ken 
Hohhof via Af wrote:And an amazing price "for 6 months" or "for 12 months"?  
Yeah I pay $29 for 60 meg and actually get it (typically 66). Nobundle 
required. I can't serve myself for free but for 30 bucks I'm nottoo 
heartbroken. The upload still blows at 4 meg though. I don't even bother with 
residential, honestly. Businesses are easierto deal with, especially the ones 
doing cloud stuff and suffering withthe4 meg upload. ~Seth    

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