I'm thinking about changing how do u like power code? Sent from my iPhone
> On Nov 10, 2014, at 10:10 AM, That One Guy via Af <af@afmug.com> wrote: > > Powercode is Static DHCP, MAC reservations from a non dynamic pool, if there > is no device registered with that mac it pulls from a dynamic pool for each > POP and all that traffic is redirected to the powercode web server > >> On Mon, Nov 10, 2014 at 10:05 AM, Joseph Marsh via Af <af@afmug.com> wrote: >> We have 2 different IP address pools. I had thought about dhcp but I would >> like to see the router incase I needed to access it for firmware upgrades etc >> >> We use swift fox for monitoring and billing >> >> Sent from my iPhone >> >>> On Nov 10, 2014, at 9:58 AM, That One Guy via Af <af@afmug.com> wrote: >>> >>> Now that DHCP is reliable its DHCP, everything is DHCP that way we can move >>> customer IP space at whim. If a customer throws in one of our replacement >>> routers we either pill the MAC from the bridge table on the SM/AP and >>> update it or watch the DHCP log in the BMU to either pull the MAC (if its >>> their personal router) or log into the catch all IP theyre handed if its >>> ours to get it and complete the set up >>> If powercode would set it up to where the redirect page pulled the IP the >>> customer is coming from and compared it to the DHCP log, customers could >>> even self provision their own devices, but they say its not possible, so it >>> does require a call in to tech support to provision, unless they can get on >>> the horn with their router vendor to get the WAN MAC, since all the boxes >>> list the wireless or LAN MAC for some reason >>> >>>> On Mon, Nov 10, 2014 at 9:48 AM, Joseph Marsh via Af <af@afmug.com> wrote: >>>> Does ur config script set a static ip or dhcp >>>> >>>> >>>> >>>> Sent from my iPhone >>>> >>>>> On Nov 10, 2014, at 9:40 AM, That One Guy via Af <af@afmug.com> wrote: >>>>> >>>>> thats the very reason we use the air router >>>>> DHCP used to not be reliable through powercode so we needed a way to >>>>> ensure that they couldnt reset them and have no service. We just created >>>>> a default config with our remote access and the reset button disabled the >>>>> techs load in at installation time. anything specific to the customer is >>>>> named CHANGEME including the device name, that way they know what to >>>>> change and the ones that werent configured completely are easy to ID. We >>>>> also leave some of these with the default config file loaded into them at >>>>> our retail shop, that way customers can just pick one up if their >>>>> personal router is causing trouble or if our air router fails (which >>>>> suprisingly for 28 bucks, they rarely do) >>>>> >>>>>> On Mon, Nov 10, 2014 at 9:31 AM, Joseph Marsh via Af <af@afmug.com> >>>>>> wrote: >>>>>> We don't nat at sm and the tech test speed at Poe I don't allow speed >>>>>> tests via wireless and we leave a 3 ft cable on lan side of ubnt Poe >>>>>> >>>>>> Does the air router allow u to disable reset button? >>>>>> >>>>>> Sent from my iPhone >>>>>> >>>>>>> On Nov 10, 2014, at 9:19 AM, That One Guy via Af <af@afmug.com> wrote: >>>>>>> >>>>>>> are you NAT at the SM? it depends on whether youre bridging or NAT. If >>>>>>> youre briddging, like us, throwing the router in saves on support >>>>>>> calls. If they opt to use their own router, then all your support needs >>>>>>> to do is give them the manufacturers support number, also it eliminates >>>>>>> support on wireless issues. We throw in a 28 dolar air router, set the >>>>>>> ESSID with a set key that doesnt change, any issue on the wireless on >>>>>>> that and we tell them to contect their end device manufacturer and >>>>>>> provide them the ESSID and key. we dont give them a personalized key. >>>>>>> Ever since we started this, the number of wireless issues we have had >>>>>>> to support is zero. We do leave an extra patch cord and dont accept >>>>>>> speedtests over wireless. Most people who say everything is wireless >>>>>>> dont even realize their laptop has an ethernet connection on it >>>>>>> >>>>>>>> On Sun, Nov 9, 2014 at 11:58 AM, Joseph Marsh via Af <af@afmug.com> >>>>>>>> wrote: >>>>>>> >>>>>>>> My tech is required to do a speed test on every install and. Right now >>>>>>>> We just go to the power supply and customer does the rest. >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> Sent from my iPhone >>>>>>>> >>>>>>>> > On Nov 9, 2014, at 11:24 AM, Ken Hohhof via Af <af@afmug.com> wrote: >>>>>>>> > >>>>>>>> > FYI, I recommend leaving a spare Ethernet cable plugged into the >>>>>>>> > router. I used to insist that people do a speedtest from a wired >>>>>>>> > computer, but it's becoming very common for people to say everything >>>>>>>> > is WiFi. >>>>>>>> > >>>>>>>> > >>>>>>>> > -----Original Message----- From: Sterling Jacobson via Af >>>>>>>> > Sent: Sunday, November 09, 2014 11:18 AM >>>>>>>> > To: af@afmug.com >>>>>>>> > Subject: Re: [AFMUG] Customer routers >>>>>>>> > >>>>>>>> > I never did, the SM has enough to control what you need to from the >>>>>>>> > provider side. >>>>>>>> > >>>>>>>> > I prefer a demarcation at the SM/ONT and let the customer be >>>>>>>> > responsible for their side of their network. >>>>>>>> > >>>>>>>> > If I had done managed router then I would have gotten double the >>>>>>>> > calls for everyones NAT to their Xbox and filtering etc. >>>>>>>> > >>>>>>>> > What this industry needs is a way for the consumer to know for >>>>>>>> > themselves if their provider is the network issue, or their router. >>>>>>>> > >>>>>>>> > I'm working on an app/site for that right now that they can use >>>>>>>> > their phone/device to tell them if it's their problem or the >>>>>>>> > providers. >>>>>>>> > >>>>>>>> > -----Original Message----- >>>>>>>> > From: Af [mailto:af-boun...@afmug.com] On Behalf Of Joseph Marsh via >>>>>>>> > Af >>>>>>>> > Sent: Saturday, November 8, 2014 5:48 PM >>>>>>>> > To: af@afmug.com >>>>>>>> > Subject: Re: [AFMUG] Customer routers >>>>>>>> > >>>>>>>> > Sm on the side of the house >>>>>>>> > >>>>>>>> > Sent from my iPhone >>>>>>>> > >>>>>>>> >> On Nov 8, 2014, at 6:26 PM, Sterling Jacobson via Af <af@afmug.com> >>>>>>>> >> wrote: >>>>>>>> >> >>>>>>>> >> Do you already have a CPE/ONT device at their house/building? >>>>>>>> >> >>>>>>>> >> -----Original Message----- >>>>>>>> >> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Joseph Marsh >>>>>>>> >> via Af >>>>>>>> >> Sent: Saturday, November 8, 2014 5:09 PM >>>>>>>> >> To: af@afmug.com >>>>>>>> >> Subject: [AFMUG] Customer routers >>>>>>>> >> >>>>>>>> >> >>>>>>>> >> Doing a new area should I put a managed router at every customer >>>>>>>> >> house or business or just let them do their own ? >>>>>>>> >> >>>>>>>> >> Sent from my iPhone >>>>>>>> > >>>>>>>> > >>>>>>> >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> All parts should go together without forcing. You must remember that >>>>>>> the parts you are reassembling were disassembled by you. Therefore, if >>>>>>> you can't get them together again, there must be a reason. By all >>>>>>> means, do not use a hammer. -- IBM maintenance manual, 1925 >>>>> >>>>> >>>>> >>>>> -- >>>>> All parts should go together without forcing. You must remember that the >>>>> parts you are reassembling were disassembled by you. Therefore, if you >>>>> can't get them together again, there must be a reason. By all means, do >>>>> not use a hammer. -- IBM maintenance manual, 1925 >>> >>> >>> >>> -- >>> All parts should go together without forcing. You must remember that the >>> parts you are reassembling were disassembled by you. Therefore, if you >>> can't get them together again, there must be a reason. By all means, do not >>> use a hammer. -- IBM maintenance manual, 1925 > > > > -- > All parts should go together without forcing. You must remember that the > parts you are reassembling were disassembled by you. Therefore, if you can't > get them together again, there must be a reason. By all means, do not use a > hammer. -- IBM maintenance manual, 1925
