Whether it’s UBB or tiered speeds, when customers call to complain because they 
could stream 1 video on the Bronze package but now they want to stream 5 videos 
simultaneously, it is going to be a revenue opportunity not a tech support 
issue.  Of course this is already the case on mobile, where data has replaced 
texts which replaced minutes as the big revenue driver.  Go ahead, use more 
data, the meter’s running.


From: Rory Conaway via Af 
Sent: Wednesday, December 10, 2014 11:30 AM
To: af@afmug.com 
Subject: Re: [AFMUG] Well there goes all our bandwidth. Amazonstreaming4Know.

Except that unless your competitors do it or you have the market to yourself, 
it’s not going to happen or you might as well be out of business.  The 
alternative is to manage that bandwidth so it’s reasonably used and controlled. 
  I have less of a problem with NetFlix users staying on 24 hours per day than 
I do with torrent users.  

 

Rory

 

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Wireless Admin via Af
Sent: Wednesday, December 10, 2014 10:26 AM
To: af@afmug.com
Subject: Re: [AFMUG] Well there goes all our bandwidth. Amazonstreaming4Know.

 

I don’t think this industry will ever get any respect. If most ISP’s act like 
data usage doesn’t matter, how do you expect the customer to conclude that it 
does.  Watching TV never had usage based consequences so why would the public 
expect it would now just because the TV is attached to the internet.  My 
brother in law and his family came over for Thanksgiving He wanted the password 
for the wifi.  It wasn’t long before he was streaming from Netflix.  His 
daughter commented when he started the movie “Make sure you pick HD Dad”.  It 
wasn’t 10 min into the movie before another activity got everyone’s attention 
the TV was let to play as background noise for the family gathering.  Look how 
bandwidth usage has change in the last several years alone.  Unless our 
industry wakes up soon and starts charging for what we are providing it’s going 
to be a rough road.  

 

Consequences are the only thing that will regulate the madness.  Usage based 
billing is the ONLY way.

 

Steve B 

 


--------------------------------------------------------------------------------

From: Af [mailto:af-boun...@afmug.com] On Behalf Of Ken Hohhof via Af
Sent: Wednesday, December 10, 2014 11:05 AM
To: af@afmug.com
Subject: Re: [AFMUG] Well there goes all our bandwidth. Amazonstreaming4Know.

 

Exactly.

 

From: Ryan Ghering via Af 

Sent: Wednesday, December 10, 2014 10:00 AM

To: af@afmug.com 

Subject: Re: [AFMUG] Well there goes all our bandwidth. Amazonstreaming4Know.

 

Ohh we see that now as well. Customer with a 6 meg package calls in, "Yea the 
net is slow I'm not getting my bandwidth" I go look at they have a constant 
traffic stream of 5.8 meg day in and day out for months. I ask, do you have 
young kids at home? "yup, but all they are doing is watching netflix cartoons, 
and my wife just watch's stuff on her ipad shouldn't use that much bandwidth."  
 What will it take to teach customers that its not 6 meg PER DEVICE.. lol

 

On Wed, Dec 10, 2014 at 8:55 AM, Ken Hohhof via Af <af@afmug.com> wrote:

I’m not so worried about 4K as I am that this will be the year we get hit with 
the transition from one Netflix stream to everybody in the house streaming 
video at the same time and people don’t understand why they used to be able to 
stream video and now they can’t.  I’m already seeing it.

 

I love the people who swear they don’t stream video at all, just Youtube and 
Facetime and on-demand on the satellite TV and some video on the Xbox and the 
new smart TV and a couple Rokus and some Facebook videos on the iPad, but no 
streaming going on here.

 

 

From: That One Guy via Af 

Sent: Wednesday, December 10, 2014 9:30 AM

To: af@afmug.com 

Subject: Re: [AFMUG] Well there goes all our bandwidth. Amazon streaming4Know.

 

This is going to make for an ugly christmas season. 

If we had customer service who was firm it wouldnt be an issue "we dont offer 
that speed currently"

but instead, the customers on 900 will be the ones who get the tv, and the 
subscription and call in, and CS will keep saying, well isnt there anything we 
can do for this guy in the middle of the forrest with the 300 foot cable run? 
and Ill have to go home and punch one of my children, probably the boy, Im kind 
of afraid of the girl.

 

 

On Tue, Dec 9, 2014 at 10:51 PM, Ken Hohhof via Af <af@afmug.com> wrote:

  A quick Google search comes up with Audials and Playlater.  It does not 
appear to be rocket science.

   

  From: Jason McKemie via Af 

  Sent: Tuesday, December 09, 2014 10:18 PM

  To: af@afmug.com 

  Subject: Re: [AFMUG] Well there goes all our bandwidth. Amazon streaming 
4Know.

   

  I'd think if someone could figure out a way to get the movies from RAM, they 
could also figure out a way to capture them from a stream.

   

  On Tue, Dec 9, 2014 at 8:59 PM, Travis Johnson via Af <af@afmug.com> wrote:

  Because then people could "save" the movies in RAM, and someone would figure 
out a way to be able to download them and put them on the Internet for free.

  It's a licensing issue... that's why "streaming" is OK.

  Travis

  On 12/9/2014 7:00 PM, Bill Prince via Af wrote:

    That 187MB translates to only about 11.25 GB per hour.  Why not stick in a 
32GB memory and be done?  That would be almost 3 hours of buffer.



--bp<part {dash} 15 {at} SkylineBroadbandService {dot} com> On 12/9/2014 4:50 
PM, Travis Johnson via Af wrote:

      It's really too bad that the devices that support all these streaming 
services can't have a larger buffer. I'm sure it's part of their licensing 
deals, but if they could buffer 60 seconds of stream (at any quality), they 
would have much fewer support calls for streaming issues, etc.

      Using Netflix's 25Mbps for 4k, that works out to 187.5MB of storage 
space. At current RAM prices, you can buy a 256MB module for $15 full retail... 
so places like Samsung can probably buy them in quantity for less than $2. 
Seems like it would be worth it to pay an extra $10 for a TV/DVD/PS4/Wii-U 
device that could handle 60 seconds of video.

      Travis

      On 12/9/2014 5:34 PM, Sterling Jacobson via Af wrote:

        That’s pretty cool.

         

        You can do 4k direct from Youtube.

         

        Several of the ones I’ve tested are sustained around 20-30Mbps.

         

        But on my network it tends to burst to 90Mbps then sit around for a 
while, then burst back to 90Mbps.

         

        I think the 4k will require a lot of optimizations before it works on 
the built in TV’s.

         

         

         

        From: Af [mailto:af-boun...@afmug.com] On Behalf Of Jerry Richardson 
via Af
        Sent: Tuesday, December 09, 2014 5:12 PM
        To: af@afmug.com
        Subject: Re: [AFMUG] Well there goes all our bandwidth. Amazon 
streaming 4K now.

         

        Lovely

         

        From: Af [mailto:af-boun...@afmug.com] On Behalf Of Ryan Ghering via Af
        Sent: Tuesday, December 09, 2014 3:38 PM
        To: af@afmug.com
        Subject: [AFMUG] Well there goes all our bandwidth. Amazon streaming 4K 
now.

         

        http://www.cnet.com/news/amazon-starts-4k-uhd-streams/


         

        -- 

        Ryan Ghering
        Network Operations - Plains.Net
        Office: 970-848-0475 - Cell: 970-630-1879

       

     

   

   





 

-- 

All parts should go together without forcing. You must remember that the parts 
you are reassembling were disassembled by you. Therefore, if you can't get them 
together again, there must be a reason. By all means, do not use a hammer. -- 
IBM maintenance manual, 1925





 

-- 

Ryan Ghering
Network Operations - Plains.Net
Office: 970-848-0475 - Cell: 970-630-1879

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