Interesting.   I always found it pretty easy to troubleshoot.    

On the back of the router find the 3” long flat black cable that goes into a 1” 
square black box.   Is it plugged into the WAN port on the router?   Oh - you 
plugged that flat black cord into the wall jack?  Swap the ends - the flat 
black cord goes in the router.   Find the cord plugged into the 1” box and 
follow that to the wall jack.  Is it plugged in securely at both ends?   Find 
the thin wire coming off the 1” block and follow that to the power supply.  Is 
it plugged in and the green light on?  No?  Plug it in.   If the green light is 
on unplug the power supply and tell me if the light goes out right away.   It 
fades away slowly?  Then there is a break in the wire between the power supply 
and the equipment outside?  Oh - your husband wacked that wire with his hedge 
trimmer?  Yeah - that might possibly be the problem.


Mark


> On Jun 5, 2015, at 11:10 AM, Nate Burke <[email protected]> wrote:
> 
> We've been using the Tycon's for quite a while as well.  We found it next to 
> impossible to trouble shoot the Cambium power supply with a customer.  They 
> could never comprehend what it was, and always tried to plug in a PC to the 
> POE Jumper.  The Tycon's are nice, because you can describe the white box, 
> with 2 plugs on one side (AC and LAN), and one plug on the other (poe).  Is 
> there a yellow or green light, The Cable from outside plugs into the end with 
> only 1 plug.
> 
> 
> 
> 
> On 6/5/2015 9:50 AM, Ken Hohhof wrote:
>> I never used it anyway, prefer Tycon POE-24iR-CI.  And yes, a patch cord, 
>> but those come in various lengths and colors rather than the short little 
>> stub which is limiting.
>> 
>> 
>> -----Original Message----- From: Mark Radabaugh
>> Sent: Friday, June 05, 2015 9:37 AM
>> To: [email protected]
>> Subject: [AFMUG] Cambium discontinuing the traditional wall wart power supply
>> 
>> So is anyone else unhappy with Cambium’s decision to EOL the traditional 
>> power supply?
>> 
>> The replacement part is a Ubiquiti or ePMP brick style.   It costs more, 
>> does not include the power cord, and requires an additional CAT5 jumper 
>> cable.
>> 
>> While the current supply has it’s issues (hard to plug into a power strip) 
>> it’s simple to troubleshoot over the phone with a customer with limited ways 
>> to screw it up.   I think this is going to create more ‘miswire’ service 
>> calls.
>> 
>> 
>> Mark
> 

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