Mark, I guess you could look at the C3VOIP200 since it includes Canopy/ePMP
compatible POE on the WAN port.
-----Original Message-----
From: Nate Burke
Sent: Friday, June 05, 2015 11:22 AM
To: [email protected]
Subject: Re: [AFMUG] Cambium discontinuing the traditional wall wart power
supply
"Find the thin wire coming off the 1” block and follow that to the power
supply."
9/10 times, the customer will argue with me that it doesn't run to
anything because they can't find it in their mess of wires. Or that it
runs to their router (because the Router power cord looks the same size)
On 6/5/2015 10:27 AM, Mark Radabaugh wrote:
Interesting. I always found it pretty easy to troubleshoot.
On the back of the router find the 3” long flat black cable that goes into
a 1” square black box. Is it plugged into the WAN port on the router?
Oh - you plugged that flat black cord into the wall jack? Swap the ends -
the flat black cord goes in the router. Find the cord plugged into the
1” box and follow that to the wall jack. Is it plugged in securely at
both ends? Find the thin wire coming off the 1” block and follow that to
the power supply. Is it plugged in and the green light on? No? Plug it
in. If the green light is on unplug the power supply and tell me if the
light goes out right away. It fades away slowly? Then there is a break
in the wire between the power supply and the equipment outside? Oh - your
husband wacked that wire with his hedge trimmer? Yeah - that might
possibly be the problem.
Mark
On Jun 5, 2015, at 11:10 AM, Nate Burke <[email protected]> wrote:
We've been using the Tycon's for quite a while as well. We found it next
to impossible to trouble shoot the Cambium power supply with a customer.
They could never comprehend what it was, and always tried to plug in a PC
to the POE Jumper. The Tycon's are nice, because you can describe the
white box, with 2 plugs on one side (AC and LAN), and one plug on the
other (poe). Is there a yellow or green light, The Cable from outside
plugs into the end with only 1 plug.
On 6/5/2015 9:50 AM, Ken Hohhof wrote:
I never used it anyway, prefer Tycon POE-24iR-CI. And yes, a patch
cord, but those come in various lengths and colors rather than the short
little stub which is limiting.
-----Original Message----- From: Mark Radabaugh
Sent: Friday, June 05, 2015 9:37 AM
To: [email protected]
Subject: [AFMUG] Cambium discontinuing the traditional wall wart power
supply
So is anyone else unhappy with Cambium’s decision to EOL the traditional
power supply?
The replacement part is a Ubiquiti or ePMP brick style. It costs more,
does not include the power cord, and requires an additional CAT5 jumper
cable.
While the current supply has it’s issues (hard to plug into a power
strip) it’s simple to troubleshoot over the phone with a customer with
limited ways to screw it up. I think this is going to create more
‘miswire’ service calls.
Mark
