Torch...you might not see which device is doing it, but you'll see what
it is and where it's going. Usually that's enough.
I might be a heartless basterd, but once I've identified that problem, I
would hand it back to them and walk away rather than spending an hour on
it.
On 8/18/2015 3:44 PM, Matt wrote:
We have been seeing a good number of customer complaints that there
Internet is slow. We look at there PPPoE graph and see there upload
is maxed. Then we spend 20 to 60 minutes on the phone with them
trying to figure out what is maxing it out. How is everyone else
dealing with issues like this?
