Windows 10 has been torrenting their install. Also Apple iCloud has been a big culprit with backup. We have had a few people with Frostwire seeding videos they've downloaded illegally and didnt know it was running.
I simply have them power off each device individually until I found out what it is. As long as we can find the device its really on the customer. I just find it and they do whatever they can at that point. -----Original Message----- From: Af [mailto:[email protected]] On Behalf Of Matt Sent: Tuesday, August 18, 2015 3:44 PM To: [email protected] Subject: [AFMUG] Customer Upload Bandwidth Maxed Out We have been seeing a good number of customer complaints that there Internet is slow. We look at there PPPoE graph and see there upload is maxed. Then we spend 20 to 60 minutes on the phone with them trying to figure out what is maxing it out. How is everyone else dealing with issues like this?
