If the customer has their own router, not much you can do. We use the CPEs for our router for homes, if they want a wireless AP, we put in our own 951U, (powers the CPE too) and but that in bridge mode so its simple. Then you can set PCQ ques on the CPE and prevent that kind of issue ☺ Wish PPPoE had a way to test a qeue speed ON the CPE though.
Dennis Burgess, CTO, Link Technologies, Inc. [email protected]<mailto:[email protected]> – 314-735-0270 x103 – www.linktechs.net<http://www.linktechs.net/> From: Af [mailto:[email protected]] On Behalf Of Mike Hammett Sent: Tuesday, August 18, 2015 2:48 PM To: [email protected] Subject: Re: [AFMUG] Customer Upload Bandwidth Maxed Out What does Torch say? ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com [http://www.ics-il.com/images/fbicon.png]<https://www.facebook.com/ICSIL>[http://www.ics-il.com/images/googleicon.png]<https://plus.google.com/+IntelligentComputingSolutionsDeKalb>[http://www.ics-il.com/images/linkedinicon.png]<https://www.linkedin.com/company/intelligent-computing-solutions>[http://www.ics-il.com/images/twittericon.png]<https://twitter.com/ICSIL> Midwest Internet Exchange http://www.midwest-ix.com [http://www.ics-il.com/images/fbicon.png]<https://www.facebook.com/mdwestix>[http://www.ics-il.com/images/linkedinicon.png]<https://www.linkedin.com/company/midwest-internet-exchange>[http://www.ics-il.com/images/twittericon.png]<https://twitter.com/mdwestix> ________________________________ From: "Matt" <[email protected]<mailto:[email protected]>> To: [email protected]<mailto:[email protected]> Sent: Tuesday, August 18, 2015 2:44:25 PM Subject: [AFMUG] Customer Upload Bandwidth Maxed Out We have been seeing a good number of customer complaints that there Internet is slow. We look at there PPPoE graph and see there upload is maxed. Then we spend 20 to 60 minutes on the phone with them trying to figure out what is maxing it out. How is everyone else dealing with issues like this?
