Actually, radio stations do have to pay to play music on the air... :(
----- Original Message -----
From: Adam Moffett
To: [email protected]
Sent: Friday, October 02, 2015 11:15 AM
Subject: Re: [AFMUG] New hold music for the customer facing asterisk IVR
How am I harmed if someone is creating and selling stinger antennas without
license.
That's a different animal. Presumably you lose a sale for every sale of the
counterfeit unit. Unauthorized public performances might raise awareness of an
artist's work and conceivable increase sales. A radio station doesn't need
license to play music on the air. The artists and recording companies
recognize that being on the radio makes them more popular and thus helps them
sell tickets and/or recordings. In theory, being on some Company's hold music
should have the same effect.
Mind you....I do my best to follow the law. I even come to a complete stop
at stop signs. I encourage customers to follow the law as well, especially
when I'm speaking as an agent of my employer. I'm just pointing out that
sometimes following the law feels silly.
On 10/2/2015 12:07 PM, [email protected] wrote:
I guess they are not harmed if they don’t know they were harmed.
But that is a practical tangible physical answer.
The theoretical answer is someone copying the intellectual property is a
“market replacement” and they have suffered financial harm, they were damaged.
If they did not have access to the music (like we do now) other than going
to the record store and buying the 45 RPM record they would not be able to get
it. In those days the control of the property was pretty easy.
Moreover, MOH is an offshoot of a public performance. Mazak got into hot
water along with some of their customers in the early days of these IP wars
too. The artist deserves to be compensated for the use of their creation.
Just like a patent.
How am I harmed if someone is creating and selling stinger antennas without
license.
From: Adam Moffett
Sent: Friday, October 2, 2015 9:41 AM
To: [email protected]
Subject: Re: [AFMUG] New hold music for the customer facing asterisk IVR
I had the same issue with some PBX customers.
I found a website full of public domain music and suggested they pick from
it. One customer was a church that recorded their own pianist playing some of
those 18th century hymns that nobody owns anymore.
At the end of the day, if the customer told me to set up their Bob Marley
CD as their hold music, then I did what they asked. You can lead a horse to
water, but you can't stop him from peeing in it.....or something like that.
....in theory, how is an artist is damaged by MOH?
On 10/2/2015 11:19 AM, Ken Hohhof wrote:
One of the struggles I have with hosted PBX customers is getting them to
understand that MOH needs (in most cases) to be licensed. The cost per track
or for a subscription is usually pretty small, but the idea of shelling out any
money at all seems to be a showstopper. (Of course, their time and yours is
free.) Seriously, the owner of the business is spending time obsessing over
it, but spending something like $129 for an unlimited subscription to a catalog
of on hold music is too much money to do it legally?
My question is, if customers are spending so much time on hold they get
sick of the stock Asterisk MOH, maybe you should do something about your hold
times? Or record your own content, like if you have radio commercials. But
really, the purpose of MOH is to be non-intrusive while telling the caller they
have not been disconnected. Not to compete with Pandora and Spotify.
Sorry, I realize this wasn’t really on topic.
From: [email protected]
Sent: Friday, October 02, 2015 9:47 AM
To: [email protected]
Subject: Re: [AFMUG] New hold music for the customer facing asterisk IVR
Ha!
From: Eric Kuhnke
Sent: Thursday, October 1, 2015 6:06 PM
To: [email protected]
Subject: [AFMUG] New hold music for the customer facing asterisk IVR
(For anyone who thinks the path looks weird, this is the / of my voip
server temporarily mounted as ~/voipserver/ via sshfs)
Image attached
