OK.  Please check with support and will get this resolved.

Thanks,
Ben

On Wed, Dec 16, 2015 at 1:13 PM, <jaldri...@totalhighspeed.net> wrote:

> We have been using keys with the nanostations with no problem. I cannot
> get the powerbeams to work at all.
>
> Sent from my iPhone
>
> On Dec 16, 2015, at 2:10 PM, Ben Moore <ben.mo...@ubnt.com> wrote:
>
> Yes, they are...Please check with support team if they are not showing up
> for you as could be something to do with the unlock code -
> supp...@ubnt.com
>
> I will also ask them to chime in here.
>
> Thanks,
> Ben
>
> On Wed, Dec 16, 2015 at 1:07 PM, <jaldri...@totalhighspeed.net> wrote:
>
>> So are powerbeams not capable?
>>
>> Sent from my iPhone
>>
>> On Dec 16, 2015, at 2:01 PM, Ben Moore <ben.mo...@ubnt.com> wrote:
>>
>> Yes, datasheets are being updated (most are done, just not uploaded yet).
>>
>> On Wed, Dec 16, 2015 at 10:47 AM, Mathew Howard <mhoward...@gmail.com>
>> wrote:
>>
>>> Well, right. that was the case up until airOS 5.6.3 was released... I
>>> expect they'll update the data sheets when the radios are shipping with the
>>> new firmware.
>>>
>>> On Wed, Dec 16, 2015 at 11:11 AM, <jaldri...@totalhighspeed.net> wrote:
>>>
>>>> I was just stating what the data sheet says about the US version versus
>>>> worldwide version. I know that we have been buying nanobeams And using them
>>>> just fine we ordered powerbeams this last time and cannot do anything other
>>>> than 5725-5850.
>>>> <image1.PNG>
>>>> Sent from my iPhone
>>>>
>>>> On Dec 16, 2015, at 10:50 AM, Mathew Howard <mhoward...@gmail.com>
>>>> wrote:
>>>>
>>>> You most certainly can use the US radios in 5150-5250, and whoever said
>>>> that only the world version supports it is wrong.
>>>>
>>>> You just need to upgrade the firmware to 5.6.3, and enter the unlock
>>>> key - which you do need to request from UBNT.
>>>>
>>>> On Wed, Dec 16, 2015 at 10:39 AM, Ken Hohhof <af...@kwisp.com> wrote:
>>>>
>>>>> Ben, what does “approvals are in” mean?
>>>>>
>>>>> I don’t give a rat’s ass whether you have approvals in.  I want to
>>>>> know if I can order equipment for a customer install, upgrade to latest
>>>>> released firmware if necessary, and operate it in the 5150-5250 band.
>>>>> That’s all that matters to me.  Anything else is your internal process to
>>>>> get to what I need, which is a radio I can buy from my distributor and 
>>>>> send
>>>>> out with an installer to do a customer install off a Rocket M5 AP we
>>>>> installed 8 months ago.
>>>>>
>>>>> When I go to the grocery store to buy 2% milk, they don’t tell me the
>>>>> farmer has bought a cow, they either have 2% milk on the shelf or they
>>>>> don’t.  Status reports on the feeding and milking of the cow don’t give me
>>>>> something to pour on my cereal.
>>>>>
>>>>>
>>>>> *From:* Ben Moore <ben.mo...@ubnt.com>
>>>>> *Sent:* Wednesday, December 16, 2015 10:23 AM
>>>>> *To:* af@afmug.com
>>>>> *Subject:* Re: [AFMUG] M series NanoBeam/PowerBeam and U-NII-1
>>>>>
>>>>> Hi Guys -
>>>>>
>>>>> The approvals for both lower band and DFS are in.  Same w it AC gear.
>>>>>
>>>>> Thanks,
>>>>> Ben
>>>>>
>>>>> On Wed, Dec 16, 2015 at 9:05 AM, Ken Hohhof <af...@kwisp.com> wrote:
>>>>>
>>>>>> This is just incredible.  They've been screwing around with this for
>>>>>> about 8 months.  Ubiquiti seems to be giving the middle finger to the US
>>>>>> market.  I am going to have to look at ripping out some APs and PTP 
>>>>>> links I
>>>>>> put up back in April and replacing them with something else.  I don't 
>>>>>> know
>>>>>> how to explain to a customer that I can't order equipment for their 
>>>>>> service
>>>>>> because my vendor has their head up their ass, that just reflects badly 
>>>>>> on
>>>>>> me for using their equipment.
>>>>>>
>>>>>>
>>>>>>
>>>>>> -----Original Message----- From: jaldri...@totalhighspeed.net
>>>>>> Sent: Wednesday, December 16, 2015 4:25 AM
>>>>>> To: af@afmug.com
>>>>>> Subject: Re: [AFMUG] M series NanoBeam/PowerBeam and U-NII-1
>>>>>>
>>>>>>
>>>>>> Only the world version supports it.
>>>>>>
>>>>>> Sent from my iPhone
>>>>>>
>>>>>> On Dec 15, 2015, at 11:06 PM, Ken Hohhof <af...@kwisp.com> wrote:
>>>>>>>
>>>>>>> Does anybody know if the NBE-M5-19 and PBE-M5-300/400/620 allow
>>>>>>> 5150-5250 MHz with release firmware now?  And what is the likelihood any
>>>>>>> product I bought from a distributor today would support this band out of
>>>>>>> the box without requesting a key from Ubiquiti?
>>>>>>>
>>>>>>> You'd think Ubiquiti would have this somewhere, but I can't find it.
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>
>>>>
>>>
>>
>

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