strange. what is the ticket number? I will escalate. These are M series right?
On Wed, Dec 16, 2015 at 1:15 PM, <jaldri...@totalhighspeed.net> wrote: > We've been working on it with support since November 30. > > Sent from my iPhone > > On Dec 16, 2015, at 2:14 PM, Ben Moore <ben.mo...@ubnt.com> wrote: > > OK. Please check with support and will get this resolved. > > Thanks, > Ben > > On Wed, Dec 16, 2015 at 1:13 PM, <jaldri...@totalhighspeed.net> wrote: > >> We have been using keys with the nanostations with no problem. I cannot >> get the powerbeams to work at all. >> >> Sent from my iPhone >> >> On Dec 16, 2015, at 2:10 PM, Ben Moore <ben.mo...@ubnt.com> wrote: >> >> Yes, they are...Please check with support team if they are not showing up >> for you as could be something to do with the unlock code - >> supp...@ubnt.com >> >> I will also ask them to chime in here. >> >> Thanks, >> Ben >> >> On Wed, Dec 16, 2015 at 1:07 PM, <jaldri...@totalhighspeed.net> wrote: >> >>> So are powerbeams not capable? >>> >>> Sent from my iPhone >>> >>> On Dec 16, 2015, at 2:01 PM, Ben Moore <ben.mo...@ubnt.com> wrote: >>> >>> Yes, datasheets are being updated (most are done, just not uploaded yet). >>> >>> On Wed, Dec 16, 2015 at 10:47 AM, Mathew Howard <mhoward...@gmail.com> >>> wrote: >>> >>>> Well, right. that was the case up until airOS 5.6.3 was released... I >>>> expect they'll update the data sheets when the radios are shipping with the >>>> new firmware. >>>> >>>> On Wed, Dec 16, 2015 at 11:11 AM, <jaldri...@totalhighspeed.net> wrote: >>>> >>>>> I was just stating what the data sheet says about the US version >>>>> versus worldwide version. I know that we have been buying nanobeams And >>>>> using them just fine we ordered powerbeams this last time and cannot do >>>>> anything other than 5725-5850. >>>>> <image1.PNG> >>>>> Sent from my iPhone >>>>> >>>>> On Dec 16, 2015, at 10:50 AM, Mathew Howard <mhoward...@gmail.com> >>>>> wrote: >>>>> >>>>> You most certainly can use the US radios in 5150-5250, and whoever >>>>> said that only the world version supports it is wrong. >>>>> >>>>> You just need to upgrade the firmware to 5.6.3, and enter the unlock >>>>> key - which you do need to request from UBNT. >>>>> >>>>> On Wed, Dec 16, 2015 at 10:39 AM, Ken Hohhof <af...@kwisp.com> wrote: >>>>> >>>>>> Ben, what does “approvals are in” mean? >>>>>> >>>>>> I don’t give a rat’s ass whether you have approvals in. I want to >>>>>> know if I can order equipment for a customer install, upgrade to latest >>>>>> released firmware if necessary, and operate it in the 5150-5250 band. >>>>>> That’s all that matters to me. Anything else is your internal process to >>>>>> get to what I need, which is a radio I can buy from my distributor and >>>>>> send >>>>>> out with an installer to do a customer install off a Rocket M5 AP we >>>>>> installed 8 months ago. >>>>>> >>>>>> When I go to the grocery store to buy 2% milk, they don’t tell me the >>>>>> farmer has bought a cow, they either have 2% milk on the shelf or they >>>>>> don’t. Status reports on the feeding and milking of the cow don’t give >>>>>> me >>>>>> something to pour on my cereal. >>>>>> >>>>>> >>>>>> *From:* Ben Moore <ben.mo...@ubnt.com> >>>>>> *Sent:* Wednesday, December 16, 2015 10:23 AM >>>>>> *To:* af@afmug.com >>>>>> *Subject:* Re: [AFMUG] M series NanoBeam/PowerBeam and U-NII-1 >>>>>> >>>>>> Hi Guys - >>>>>> >>>>>> The approvals for both lower band and DFS are in. Same w it AC gear. >>>>>> >>>>>> Thanks, >>>>>> Ben >>>>>> >>>>>> On Wed, Dec 16, 2015 at 9:05 AM, Ken Hohhof <af...@kwisp.com> wrote: >>>>>> >>>>>>> This is just incredible. They've been screwing around with this for >>>>>>> about 8 months. Ubiquiti seems to be giving the middle finger to the US >>>>>>> market. I am going to have to look at ripping out some APs and PTP >>>>>>> links I >>>>>>> put up back in April and replacing them with something else. I don't >>>>>>> know >>>>>>> how to explain to a customer that I can't order equipment for their >>>>>>> service >>>>>>> because my vendor has their head up their ass, that just reflects badly >>>>>>> on >>>>>>> me for using their equipment. >>>>>>> >>>>>>> >>>>>>> >>>>>>> -----Original Message----- From: jaldri...@totalhighspeed.net >>>>>>> Sent: Wednesday, December 16, 2015 4:25 AM >>>>>>> To: af@afmug.com >>>>>>> Subject: Re: [AFMUG] M series NanoBeam/PowerBeam and U-NII-1 >>>>>>> >>>>>>> >>>>>>> Only the world version supports it. >>>>>>> >>>>>>> Sent from my iPhone >>>>>>> >>>>>>> On Dec 15, 2015, at 11:06 PM, Ken Hohhof <af...@kwisp.com> wrote: >>>>>>>> >>>>>>>> Does anybody know if the NBE-M5-19 and PBE-M5-300/400/620 allow >>>>>>>> 5150-5250 MHz with release firmware now? And what is the likelihood >>>>>>>> any >>>>>>>> product I bought from a distributor today would support this band out >>>>>>>> of >>>>>>>> the box without requesting a key from Ubiquiti? >>>>>>>> >>>>>>>> You'd think Ubiquiti would have this somewhere, but I can't find it. >>>>>>>> >>>>>>>> >>>>>>> >>>>>> >>>>> >>>>> >>>> >>> >> >
