One thing you might check is make sure the ACH charges actually went through if you have them. IPPay will get an approval from the bank and give your system the approval, but if the funds are NSF on the day they draw the transaction will reverse. There is no mechanism for IPPay to report that via their API so it is up to the end user to check their IPPay report. Just an idea.
On Fri, Jan 15, 2016 at 2:46 PM, Sterling Jacobson <sterl...@avative.net> wrote: > That’s around what I was told and am expecting. > > > > I’ll have to check the numbers again to make sure. > > > > *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Josh Luthman > *Sent:* Friday, January 15, 2016 11:38 AM > > *To:* af@afmug.com > *Subject:* Re: [AFMUG] Auditing IPpay > > > > I've done fees/total charge and it was 1.99-2.01% I believe > > > > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > > > On Fri, Jan 15, 2016 at 1:31 PM, Sterling Jacobson <sterl...@avative.net> > wrote: > > Yes, I see that. > > > > So I should be able to audit what Platypus/IPPay says was charged, with > what goes into the bank account directly. > > There are functions for doing that within Platypus, I just haven’t used > them in years J > > > > Maybe I’m not so concerned about that as much as I’m wondering if the > IPPay fees, and merchant fees are on par with the rate I think I’m supposed > to be getting. > > > > > > > > *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Josh Luthman > *Sent:* Friday, January 15, 2016 11:26 AM > *To:* af@afmug.com > *Subject:* Re: [AFMUG] Auditing IPpay > > > > Merchant fees come out as their own charge at the end of the month. You > should receive 100% of what you charge. > > > > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > > > On Fri, Jan 15, 2016 at 1:21 PM, Sterling Jacobson <sterl...@avative.net> > wrote: > > I’m wondering the same thing for Platypus billing. > > > > At times it seems the merchant fees are a lot higher that I thought they > would be looking at the raw incoming in our QuickBooks and the monthly > outgoing line item for IPPay and AMEX etc. > > > > *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Josh Luthman > *Sent:* Friday, January 15, 2016 10:39 AM > *To:* af@afmug.com > *Subject:* [AFMUG] Auditing IPpay > > > > Does anyone do any sort of checking to make sure what you charge in > billing (ie Powercode) actually shows up in your account (ie Chase)? I > don't suspect anything, but the thought occurred after I saw we're short > $500 today from what we charged in cards on the 13th. > > > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > > > >
