We do minimal ACH, but I definitely appreciate the heads up =)

We get (or at least used to...) an email when an NSF happens.  Haven't seen
that in quite some time, but we also quit doing ACH and probably have 3-5
customers using it.


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

On Fri, Jan 15, 2016 at 6:43 PM, Cameron Crum <cc...@wispmon.com> wrote:

> One thing you might check is make sure the ACH charges actually went
> through if you have them. IPPay will get an approval from the bank and give
> your system the approval, but if the funds are NSF on the day they draw the
> transaction will reverse. There is no mechanism for IPPay to report that
> via their API so it is up to the end user to check their IPPay report. Just
> an idea.
>
>
>
> On Fri, Jan 15, 2016 at 2:46 PM, Sterling Jacobson <sterl...@avative.net>
> wrote:
>
>> That’s around what I was told and am expecting.
>>
>>
>>
>> I’ll have to check the numbers again to make sure.
>>
>>
>>
>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Josh Luthman
>> *Sent:* Friday, January 15, 2016 11:38 AM
>>
>> *To:* af@afmug.com
>> *Subject:* Re: [AFMUG] Auditing IPpay
>>
>>
>>
>> I've done fees/total charge and it was 1.99-2.01% I believe
>>
>>
>>
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>>
>>
>> On Fri, Jan 15, 2016 at 1:31 PM, Sterling Jacobson <sterl...@avative.net>
>> wrote:
>>
>> Yes, I see that.
>>
>>
>>
>> So I should be able to audit what Platypus/IPPay says was charged, with
>> what goes into the bank account directly.
>>
>> There are functions for doing that within Platypus, I just haven’t used
>> them in years J
>>
>>
>>
>> Maybe I’m not so concerned about that as much as I’m wondering if the
>> IPPay fees, and merchant fees are on par with the rate I think I’m supposed
>> to be getting.
>>
>>
>>
>>
>>
>>
>>
>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Josh Luthman
>> *Sent:* Friday, January 15, 2016 11:26 AM
>> *To:* af@afmug.com
>> *Subject:* Re: [AFMUG] Auditing IPpay
>>
>>
>>
>> Merchant fees come out as their own charge at the end of the month.  You
>> should receive 100% of what you charge.
>>
>>
>>
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>>
>>
>> On Fri, Jan 15, 2016 at 1:21 PM, Sterling Jacobson <sterl...@avative.net>
>> wrote:
>>
>> I’m wondering the same thing for Platypus billing.
>>
>>
>>
>> At times it seems the merchant fees are a lot higher that I thought they
>> would be looking at the raw incoming in our QuickBooks and the monthly
>> outgoing line item for IPPay and AMEX etc.
>>
>>
>>
>> *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Josh Luthman
>> *Sent:* Friday, January 15, 2016 10:39 AM
>> *To:* af@afmug.com
>> *Subject:* [AFMUG] Auditing IPpay
>>
>>
>>
>> Does anyone do any sort of checking to make sure what you charge in
>> billing (ie Powercode) actually shows up in your account (ie Chase)?  I
>> don't suspect anything, but the thought occurred after I saw we're short
>> $500 today from what we charged in cards on the 13th.
>>
>>
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>>
>>
>>
>>
>>
>
>

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