What really pisses me off is the lusers that figure out that a EFT transaction always authorizes then bounces a couple of days later, so they give you a bogus account to get service turned back on until the check bounces. The bank doesn’t charge them because they made up the account in the first place, but we still get the $10 fee from the bank. Not only did they not pay the bill, they cost us fees.
There is a whole list of people we won’t accept EFT’s from anymore. Mark > On Jan 15, 2016, at 6:58 PM, Josh Luthman <j...@imaginenetworksllc.com> wrote: > > That may be the case, but there's no way I could really begin to track that. > We do card transactions daily. If I try to compare Powercode's transaction > list to Chase my eyes would get dizzy, especially if you throw in delayed > transactions from some days. > > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > On Fri, Jan 15, 2016 at 6:49 PM, Cameron Crum <cc...@wispmon.com > <mailto:cc...@wispmon.com>> wrote: > You may have a couple cards that took longer to settle too. I'd check again > tomorrow or Monday and see if the money shows up. The vast majority of time, > we see funding in 48hrs, but sometimes it is longer. > > > > On Fri, Jan 15, 2016 at 5:46 PM, Josh Luthman <j...@imaginenetworksllc.com > <mailto:j...@imaginenetworksllc.com>> wrote: > We do minimal ACH, but I definitely appreciate the heads up =) > > We get (or at least used to...) an email when an NSF happens. Haven't seen > that in quite some time, but we also quit doing ACH and probably have 3-5 > customers using it. > > > Josh Luthman > Office: 937-552-2340 <tel:937-552-2340> > Direct: 937-552-2343 <tel:937-552-2343> > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > On Fri, Jan 15, 2016 at 6:43 PM, Cameron Crum <cc...@wispmon.com > <mailto:cc...@wispmon.com>> wrote: > One thing you might check is make sure the ACH charges actually went through > if you have them. IPPay will get an approval from the bank and give your > system the approval, but if the funds are NSF on the day they draw the > transaction will reverse. There is no mechanism for IPPay to report that via > their API so it is up to the end user to check their IPPay report. Just an > idea. > > > > On Fri, Jan 15, 2016 at 2:46 PM, Sterling Jacobson <sterl...@avative.net > <mailto:sterl...@avative.net>> wrote: > That’s around what I was told and am expecting. > > > > I’ll have to check the numbers again to make sure. > > > > From: Af [mailto:af-boun...@afmug.com <mailto:af-boun...@afmug.com>] On > Behalf Of Josh Luthman > Sent: Friday, January 15, 2016 11:38 AM > > > To: af@afmug.com <mailto:af@afmug.com> > Subject: Re: [AFMUG] Auditing IPpay > > > > I've done fees/total charge and it was 1.99-2.01% I believe > > > > > > Josh Luthman > Office: 937-552-2340 <tel:937-552-2340> > Direct: 937-552-2343 <tel:937-552-2343> > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > > > On Fri, Jan 15, 2016 at 1:31 PM, Sterling Jacobson <sterl...@avative.net > <mailto:sterl...@avative.net>> wrote: > > Yes, I see that. > > > > So I should be able to audit what Platypus/IPPay says was charged, with what > goes into the bank account directly. > > There are functions for doing that within Platypus, I just haven’t used them > in years J > > > > Maybe I’m not so concerned about that as much as I’m wondering if the IPPay > fees, and merchant fees are on par with the rate I think I’m supposed to be > getting. > > > > > > > > From: Af [mailto:af-boun...@afmug.com <mailto:af-boun...@afmug.com>] On > Behalf Of Josh Luthman > Sent: Friday, January 15, 2016 11:26 AM > To: af@afmug.com <mailto:af@afmug.com> > Subject: Re: [AFMUG] Auditing IPpay > > > > Merchant fees come out as their own charge at the end of the month. You > should receive 100% of what you charge. > > > > > > Josh Luthman > Office: 937-552-2340 <tel:937-552-2340> > Direct: 937-552-2343 <tel:937-552-2343> > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > > > On Fri, Jan 15, 2016 at 1:21 PM, Sterling Jacobson <sterl...@avative.net > <mailto:sterl...@avative.net>> wrote: > > I’m wondering the same thing for Platypus billing. > > > > At times it seems the merchant fees are a lot higher that I thought they > would be looking at the raw incoming in our QuickBooks and the monthly > outgoing line item for IPPay and AMEX etc. > > > > From: Af [mailto:af-boun...@afmug.com <mailto:af-boun...@afmug.com>] On > Behalf Of Josh Luthman > Sent: Friday, January 15, 2016 10:39 AM > To: af@afmug.com <mailto:af@afmug.com> > Subject: [AFMUG] Auditing IPpay > > > > Does anyone do any sort of checking to make sure what you charge in billing > (ie Powercode) actually shows up in your account (ie Chase)? I don't suspect > anything, but the thought occurred after I saw we're short $500 today from > what we charged in cards on the 13th. > > > > Josh Luthman > Office: 937-552-2340 <tel:937-552-2340> > Direct: 937-552-2343 <tel:937-552-2343> > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > > > > > > > >
