I forgot to caveat the "I want to" with the "I have 0 funding from the boss purse"
On Thu, Sep 15, 2016 at 10:37 PM, Daniel White <afmu...@gmail.com> wrote: > Sandvine :-D > > > > Daniel White > > Managing Director – Hardware Distribution Sales > > ConVergence Technologies > > Cell: +1 (303) 746-3590 > > dwh...@converge-tech.com > > > > *From:* Af [mailto:af-boun...@afmug.com] *On Behalf Of *Josh Reynolds > *Sent:* Thursday, September 15, 2016 9:37 PM > *To:* af@afmug.com > *Subject:* Re: [AFMUG] documenting customer usage > > > > Procera :P > > > > On Sep 15, 2016 8:36 PM, "That One Guy /sarcasm" < > thatoneguyst...@gmail.com> wrote: > > > so we got this: > > "Can yotu help us somehow figure out what is using all of our data? We > have looked at the daily usage and can not figure it out. There are days > that we have been gone for several hours and the usage is VERY high. Then > days we are home have been extremely low. We are at a loss; can you help us > or recommend someone who can. Is there a way to break this down hourly? > Thanks! > --" > > > > > > this is the one in ten request, the other 9 are normally "we didnt do this > you people are lying,we never use the internet, our kids follow rules, > youre cheating us" in a real catty voice > > > > > > screw those 9 douches, its usually one of the spouses porn affliction, the > kids game console. or the fact they leave 5 units running in the house with > netflix on autoplay, if theyre not illegally torrenting some shit. > > > > > > but, there is the one, who arent cocks, they genuinely want to know. We > arent providing them a router, so monitoring from there directly is out > > > > we just recently moved DNS to us (huge value I have already found) So > whats the best way (to the account, not the individual machine) to track > this down, in our environment, We have mikrotik 1100ahx2 from to AP to the > edge, and for the firs time, I actually want to set up a tool to help the > 10 percent and if you guys who know more than me can spit out a script to > drop in to monitor this customer I can pretend I have value within th > company. . > > > > > > > > If you only see yourself as part of the team but you don't see your team > as part of yourself you have already failed as part of the team. > > > > <https://www.avast.com/en-us/lp-safe-emailing-2270-a?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail&utm_term=oa-2270-a> > Virus-free. > www.avast.com > <https://www.avast.com/en-us/lp-safe-emailing-2270-a?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail&utm_term=oa-2270-a> > -- If you only see yourself as part of the team but you don't see your team as part of yourself you have already failed as part of the team.