They still have to access the inside of the home don't they?
Jesse DuPont wrote:
Sometime we will have an installer stop by when they are home, ahead
of their scheduled install, to talk things through and reach
consensus, then show up on install day and do the job without them home.
*_Jesse DuPont_*
Network Architect
email: jesse.dup...@celeritycorp.net
Celerity Networks LLC
Celerity Broadband LLC
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On 1/17/17 8:30 AM, Chris Fabien wrote:
I Agree its a silly question for a new service installation. We do
occasionally schedule service calls without a customer being home if
we are fairly certian it is an outside issue (antenna realign or swap
radio etc).
What bothers me is the customers who schedule something where we tell
them they need to be home, and tech shows up and there's an 11 and 13
year old kid there alone. Our policy is always need to have someone
18+ and for a new install, the person ordering service has to be there.
On Tue, Jan 17, 2017 at 10:16 AM, Bill Prince <part15...@gmail.com
<mailto:part15...@gmail.com>> wrote:
Actually, I think that a significant number of our subscribers
akin our service to "satellite", as that's the term they use to
refer to the thing on their roof.
On your second point, I completely agree.
bp
<part15sbs{at}gmail{dot}com>
On 1/17/2017 7:12 AM, Brian Webster wrote:
Remember your service is wireless. The average consumer
thinks that is something like cellular in their mind, to them
it would be like you just shipping them a hotspot and it just
works like cellular companies do.
WISP infrastructure is still not completely understood as
compared to cable or DSL even for many who have the
service. I know a lot of people in telecommunications that
don't understand WISP technology deployments.
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