If you treat your employees like crap like that there going to start
looking for a new boss I know if I was walking to the house and you told me
to run I would quit on the spot if that's what you want then go for it

On Mon, Apr 24, 2017, 9:43 AM Chuck McCown <ch...@wbmfg.com> wrote:

> You cannot expect a younger person to run for any reason until they decide
> that it might benefit them, and even them real hustle will be rare.
>
> I would put them on piece rate or daily rate and tell them they have to do
> at least 3 per day to keep their job.  Once they are doing 3, then up it to
> 4 or keep them on piece rate.
>
> Have you actually said “RUN!” when they were walking from truck to house?
> Have them watch the first half of full metal jacket and give them a bit of
> drill sergeant treatment.
>
> I believe in “management by telling”  you actually have to tell them, in
> simple and clear terms exactly what you want.
>
>
>
> *From:* Brandon Yuchasz
> *Sent:* Sunday, April 23, 2017 5:37 PM
> *To:* af@afmug.com
> *Subject:* [AFMUG] installer hire / training process.
>
> I was going to type a long PC type post about this (which I did anyway
> sorry) . But instead I am going to just ask how you guys go about trying to
> teach / train a new installer to work faster?
>
>
>
> We have a guy right now that was hired to be an installer with other
> duties as assigned. He is good at the other duties and has a good
> understanding of networking, computers and even RF. The problem is that he
> is very slow on installs and the primary job he was hired to do.
>
>
>
> I spent quite a bit of time with him last week trying to figure out where
> the speed issues were coming from. So I took him on site surveys ahead of
> time with me and we laid out the entire installs during the survey. Install
> here, wire down here, across here in through wall here and terminate. You
> could see the tower from these sites so hanging and tuning the radio was a
> breeze.
>
>
>
> I sent him out on two installs the day after that. First one I considered
> a hard install. The second one easy.  They took him over  10 hours not
> counting drive time.
>
>
>
> I spent the next morning doing site checks on them with the customers
> permission. Both customers were happy with him and his install and not a
> single thing on the install was done incorrectly I took another installer
> with me and asked him to run the time frame in his head. He came up to 3
> hours for each install. So had I but we are both experienced.
>
>
>
> So I talked really briefly with the new guy about getting faster and then
> took him to an install I had surveyed myself. Ran him through the entire
> install. Radio here, wire down here….. in and terminate. Install router. I
> left the more experienced guy with him to answer questions but told him to
> not physically help and explained to the new guy that if he had questions
> to ask because the other guy is there to help him figure out a faster
> process and  would be talking with me after the install about ways to speed
> up the process so we can help him. I should mention the experienced guy is
> a supervisor so no hard feelings should be had here. I left him at 9:00
>
>
>
> I was thinking that maybe I was being unrealistic in my time frames on
> installs since normally I have a helper on my installs and we knock out
> three to four a day. I felt like I got my installs done in 3 hours max when
> I was alone but never really timed them. So when I left the new guy I drove
> a half hour to what I considered a hard install and did it alone. Was done
> at 12:30 and driving back to check on the new guy.  When I got there he was
> just about done with the install but the truck was spread around the
> driveway ( not throwing stones I have been known to do this). So he was
> going past hour 4 at this point with paperwork and packing the truck he was
> going to be at 5 for sure.  I stepped in did the paperwork and quietly
> asked the other guy to pack up the truck some.  This was done for selfish
> reasons ( its Friday and I have a family) and also because we had a
> between 1 and 3 to hit for the final install of the day.
>
>
>
> Grabbed subway. Scoffed it down. I bought and we headed to the last job.
>
>
>
> I had the supervisor guy in my truck and we have worked together a lot
> 100s of installs together. So on the way to the install which he had never
> seen I prep him on it. Big ladder ( 32”) up on the gable on the back of the
> house.  Take the little giant around to the deck so I can access the roof.
> And it’s a tripod install. So when we pull into the drive I point to the
> back of the house “that’s the back” he says okay and I go to ring the
> doorbell and say hello.  He has the new guy with him so he told him to help
> with the ladder and then instructed him to start an rj45 on a wire. When I
> walked out the ladder was up and the supervisor was at the top screwing
> down the tripod. I grabbed the mast, mounted the antenna and put the
> wireless unit on it to tune and scurried up the small ladder and up the
> roof. Ill make this short. We hung the gear and tuned and marked the tripod
> and I went down and he had just finished the RJ45.  In his defense he had
> put one on a 3 foot scrap piece that he had confused with the rest of the
> wire in the box(  I don’t know) so this was his second end. Anyway we just
> ran the job and he stayed out of the way. This was a hard roof, tall and
> not LOS and we were done in the truck heading home in just under two hours.
> But that was two guys and we ran.
>
>
>
> Ok so this is getting long sorry about that but I just am at a loss with
> this guy. I did realize on that last job I run on job sites. I always run
> to the truck back from the truck and I think ahead. This guy defiantly does
> not run and nothing is done with any sense of urgency. He is certainly
> smart and I hate to let him go because he has other values but I don’t know
> what I can do to help him. He was hired to take the load off of me and I
> realize at the beginning new guys are work but its been over two months now
> he just recently took on jobs alone and he is not taking the load off. He
> is adding to it.
>
>
>
> Thoughts?
>
>
>
> Is to wrong to say, your slow I don’t know why but I am going to fire you
> if you don’t get fast. I wish I could tell you how to get fast but Its lots
> of little things. Start with running everywhere you go and see if that
> helps?
>
>
>
> Seriously…. I  do want to know from those of you that have hired lots of
> guys what are your thoughts? Should I not be running one man crews with the
> expectation of two installs in an 8 hour day with an hour of drive time in
> there?
>
>
>
> Thanks,
>
> Brandon
>
>
>
>
>
>
>
>
>
>
>

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