That is correct, And, if this is the behavior, please send a ticket into cust...@packetflux.com with the serial number and your address and we'll arrange an exchange. I'd like to see what is causing this.
On Thu, May 11, 2017 at 12:59 PM, Bill Prince <part15...@gmail.com> wrote: > To be 100% clear.... > > The negative sides (-) are common > > The positive sides (+) are independent. > > So we should be able to put different (+) voltages on PWR1 and PWR2, and > we should not expect them to back feed each other. > > The behavior we were seeing was voltage from PWR2 was back-feeding through > PWR1 and providing power to equipment that was on PWR1, even though the > breaker to PWR1 was turned off. > > bp > <part15sbs{at}gmail{dot}com> > > > On 5/10/2017 4:27 PM, Forrest Christian (List Account) wrote: > > On the base unit, the - side of both DC inputs are tied together. It is > designed that way, since it was designed to be powered from two positive > sources. > > If you are connecting two -48VDC busses to the base unit by connecting > 'common or return' to the + input on each, and the -48VDC bus to the - > input on each, the base unit will internally connect both of those buses. > As I described, this is by design because the unit was designed for + > voltages, not negative ones. > > The next iteration of the base unit will handle this much more gracefully. > I am not yet sure about whether the device will simply just support > either +48VDC or -48VDC, or if you'll have to select it in some way (at > ordering, with a jumper, etc....) > > > > On May 10, 2017 7:34 AM, "Sorin Esanu" <so...@evox.ro> wrote: > >> Yes, neg48 plant. >> I’ll send the requested info. >> >> Thank you! >> >> >> On 10 May 2017, at 16:32, Forrest Christian (List Account) < >> li...@packetflux.com> wrote: >> >> If we're still selling the same version of a product, we warranty it. >> We regularly replace things which are far older. I like to see the in >> field failures so I can roll the lessons learned into the next generation >> of products. >> >> Just send an email info cust...@packetflux.com with the serial (mac >> address) and your address we'll send a ups label to ship it back to us. >> Please include a note as to what is wrong so I can remember when I look at >> it. >> >> Oh, one thing I just noticed. .. is this a positive ground plant by >> chance? (I.E. -48) >> >> >> On May 10, 2017 7:16 AM, "Sorin Esanu" <so...@evox.ro> wrote: >> >> We’re monitoring A and B of our DC power plant. It is wired directly into >> the GMT fuses panel, A and B sides. >> This particular unit was installed over 1 year ago, close to 2 years. If >> your offer is still valid, let me know the procedure. >> >> Thanks! >> >> On 10 May 2017, at 10:32, Forrest Christian (List Account) < >> li...@packetflux.com> wrote: >> >> Can you let me know more about your setup? >> >> Is this the unit you bought in November? (In case this is something >> which has gone weird with a batch, and somehow not caught by our test >> procedures). >> >> If you've got a defective one, we'll swap it, paying shipping both ways. >> >> On Tue, May 9, 2017 at 9:49 PM, Sorin Esanu <so...@evox.ro> wrote: >> >>> We’ve experienced this exact same behaviour last week. It seems like >>> PWR1 and PWR2 are acting like one now. >>> We are in process of replacing all the SiteMonitor II devices with Tycon >>> TPDIN-Monitor-WEB2, which can monitor more things and it’s a lot smarter. >>> >>> >>> > On 10 May 2017, at 01:31, Bill Prince <part15...@gmail.com> wrote: >>> > >>> > I think I have a SiteMonitor II with a problem, as I always thought >>> that the two power sensors (PWR1 and PWR2) were independent of each other, >>> and should have a pretty high impedance between then. >>> > >>> > We set up a new solar site, and put our load on PWR1 and the >>> batteries on PWR2. As soon as we hook up either one of the sense wires, the >>> breaker to the batteries (30 amp) pops, and all the lights go out. >>> > >>> > We can monitor one voltage on PWR1, or the same or different voltage >>> on PWR2. However, if both are connected we blow the 30 amp breaker to the >>> batteries. >>> > >>> > We've checked the polarity (both voltages are negative ground), and >>> they are both "about" the same voltage (although we have monitored >>> radically different voltage in the past (like 12V on one and 48V on the >>> other). This is a 48VDC system, so we are seeing ~~ 56V on both right now, >>> > >>> > BTW, when we hook up just one of the sensors and leave the other open, >>> we see ~~ 43 volts between PWR1 and PWR2. I haven't checked other >>> SiteMonitors, but this doesn't seem right to me. >>> > >>> > >>> > -- >>> > -- >>> > bp >>> > part15sbs{at}gmail{dot}com >>> >>> >> >> >> -- >> *Forrest Christian* *CEO**, PacketFlux Technologies, Inc.* >> Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602 >> forre...@imach.com | http://www.packetflux.com >> <http://www.linkedin.com/in/fwchristian> >> <http://facebook.com/packetflux> <http://twitter.com/@packetflux> >> >> >> >> >> > -- *Forrest Christian* *CEO**, PacketFlux Technologies, Inc.* Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602 forre...@imach.com | http://www.packetflux.com <http://www.linkedin.com/in/fwchristian> <http://facebook.com/packetflux> <http://twitter.com/@packetflux>