I am having trouble finding a ticket system that is also good for people who call in. Most seem like you need a customer to email in to create a ticket. It seems harder to manually enter a ticket for those who call us.
Am I overlooking something obvious on zendesk for this? I don't need it integrated into my phone system, just an easy way to create a ticket when someone calls in. On Wed, Apr 18, 2018, 11:54 PM Forrest Christian (List Account) < li...@packetflux.com> wrote: > What is everyone using for support tickets nowadays? I've about had it > with our system. > > -- > *Forrest Christian* *CEO**, PacketFlux Technologies, Inc.* > Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602 > forre...@imach.com | http://www.packetflux.com > <http://www.linkedin.com/in/fwchristian> <http://facebook.com/packetflux> > <http://twitter.com/@packetflux> > >
