Dear Amit, Thanks for visiting Big Bazaar and giving your vital feedback. We have professionally trained our shopping Assistant and cashier on how to handle Persons with Visual disabilities but will retrain and improve the service further. Please spread the word around and tell people to walk in to their nearest Big Bazaar if they reside in the 17 cities.It is feedback like this which will lead to better offering for Blind shoppers. Thanks, vineet
Sent from my iPhone > On 30-Oct-2017, at 7:42 AM, Amit Bhatt <misterbh...@gmail.com> wrote: > > Dear Vineet, > > I happened to have this opportunity to visit Big Bazaar at The Great India > Place, Noida yesterday. > > I had submited my feedback to the authorized representative there, however, a > few brief points I'd like to mention here: > > 1. I have found my shopping assistant being cooperative and friendly but they > need to be provided with a professional training for the betterment in my > opinion. > > 2. Staff available in billing desk is required to tell the customer about the > cost of each product and then final cost of all shopping while preparing the > bill. > The person I met on billing counter was also a very good human but I am > addressing these small points just for the improvement. So it can be resolved > at the larger scale by your endeavors. > > 3. I bought some perfumes from their and the seller was absolutely > professional this time! and I was happy with the way he presented the > products and explained the product specification along with the price. > > I had told this to your team members, so the other sellers and staff members > can be made more sensitised and professional like the person who was at the > cosmetics store. > > 4. Accessible environment inside and outside of the Big Bazaar is another > matter of great concern, it has to be taken care in entire Mall area in the > future I suppose. > > Overall it was a wonderful experience and I was thrilled after participating > in this soft launch! > > Wishing you and the entire team all the very bestt! > > With warm regards, > > Amit Bhatt > > Probationary Officer - United Bank of India > www.unitedbankofindia.com > > Moderator - SayEverything, an open discussion forum for persons with > disabilities > www.sayeverything.org > > Contact: +91-9560175887, 8178838112 > > Skype: amitbhattindia > > "Success lies not in the result, but in the efforts" -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://accessindia.inclusivehabitat.in/pipermail/ai/attachments/20171030/9acc3956/attachment.html> Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. To check if the post reached the list or to search for old posting, reach: https://www.mail-archive.com/ai@accessindia.inclusivehabitat.in/maillist.html _______________________________________________ Ai mailing list Ai@accessindia.inclusivehabitat.in http://accessindia.inclusivehabitat.in/mailman/listinfo/ai
