Hi,
Change the email is not a solution,
Try to resolve the problem, it is not a matter of once u sold ur product
that it.

---RKJ



On Tue, Aug 24, 2010 at 12:49 PM, KG <kevinconca...@gmail.com> wrote:

> Change your email address.
>
> On Aug 23, 11:11 pm, Federico Paolinelli <fedep...@gmail.com> wrote:
> > I just got an email from an user that says that she want me to refund
> > her (0.99 eur) because "my app causes her nexus one to lock up".
> >
> > Now, apart from the curiosity of find out the cause of this lock up,
> > what is the most correct thing to do? I asked her more detail in order
> > to find the problem, but after this, should I give her the money
> > back?
> > What do you all do in this kind of situation? Has this ever happened
> > to you?
> >
> > Thanks in advance
> >
> > Federico
>
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-- 
Thanks & Regards

Rakesh Kumar Jha
Consultant(Software Developer)
Symphony Services Corp (India) Pvt Ltd
Bangalore
(O) +918030273740
(R) +919886336619

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