On 24 Ago, 17:17, TreKing <treking...@gmail.com> wrote: > On Tue, Aug 24, 2010 at 1:11 AM, Federico Paolinelli > <fedep...@gmail.com>wrote: > > > I asked her more detail in order to find the problem, but after this, > > should I give her the money back? > > What do you all do in this kind of situation? > > I would hold out on the refund as much as possible and try to get detailed > information about the issue. See if you can talk her into working with you > to fix the problem. If she was willing to pay for your app, she'll probably > be happy to help you get it working for her again. > > That being said, if she still wanted a refund, I'd just give it to her. I > agree with String and the 0.99Euro not being worth the unhappy customer > (plus she can just call her credit card company to dispute the charge and > hit you with a charge back fee, so you lose twice). >
I agree with you. I think I'll refund her and I will try to understand what's happening on her phone. 0.99 euros are worth understanding if my app has some problems. > On Tue, Aug 24, 2010 at 2:04 AM, Federico Paolinelli <fedep...@gmail.com> > > wrote: > > Is there some option in google checkout? > > If you select the Google Checkout order, at the top around the center is a > link "Refund some money...", click that. Thanks > > On Tue, Aug 24, 2010 at 2:21 AM, Kostya Vasilyev <kmans...@gmail.com> wrote: > > It's really curious why these users don't even consider task killers as a > > possible cause of problems. > > The people that think they need task killers usually can barely use their > phones to make calls. > > I once saw a low-rated comment on some app along the lines of "Stops working > whenever I run a task killer". You can't make this stuff up. > This confirms the popular blog post that is appearing on every android website about advanced task killer makin' a lot of money :-))) . > On Tue, Aug 24, 2010 at 2:26 AM, Rocky <rkjhaw1...@gmail.com> wrote: > > Change the email is not a solution, > > I think it was a joke ... at least I hope it was. > Thanks a lot for the suggestions -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
