On Thu, Aug 26, 2010 at 12:42 PM, Dianne Hackborn <hack...@android.com>wrote:
> - See if having them clear data first before trying to uninstall solves the > problem. > I'll have someone try this next time I get an email and report back. > - For users with apps on SD card support, they could try moving to the SD > card and back. > I haven't enabled this for my apps and really don't want to. Maybe someone else can see if this helps? > - Look in the logcat output to see if there are any suspicious messages > from installing (logcat output should be included in bug reports in the dev > console). > I've never gotten logcat output in the dev console. I don't know if the users can opt not to send it, or if I'm just seeing it, or if it's just not available. Any idea if this is an option for users to send or where in the console it's supposed to show up? > - Look for a user with the dev tools installed to get the output of "adb > shell dumpsys package". This will have some information about how your app > is currently installed. > Now that will be tricky ... Thanks for all suggestions! ------------------------------------------------------------------------------------------------- TreKing <http://sites.google.com/site/rezmobileapps/treking> - Chicago transit tracking app for Android-powered devices -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
