On Thu, Aug 26, 2010 at 1:18 PM, TreKing <treking...@gmail.com> wrote:
> On Thu, Aug 26, 2010 at 12:42 PM, Dianne Hackborn <hack...@android.com>wrote: > >> - See if having them clear data first before trying to uninstall solves >> the problem. >> > > I'll have someone try this next time I get an email and report back. > OK, so had two more emails yesterday and told them to clear their data by going through the manage applications screen. I made no mention of uninstalling and re-installing. One got back to me last night and confirmed that this worked for her. I did not hear back from the other, which I assume means she's happy and it worked for her as well. So, apparently a complete uninstall is not necessary - there's something wrong in the data. So now the question is what's going wrong in the app data that would cause the app code to return null pointers on stuff that's not relying on app data? Side-note, after several more reports in the dev console and comments about force close issues, I decided to put out another update instructing people to uninstall - reinstall. This was, of course, just 10 minutes before the nice lady got back to me and let me know clearing data worked. ------------------------------------------------------------------------------------------------- TreKing <http://sites.google.com/site/rezmobileapps/treking> - Chicago transit tracking app for Android-powered devices -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
