> Unless your app is "Smart
> phones for Complete Morons in 3 easy words", then chances are you
> don't want that person anyway as someone you'd have to support. It
> would cost you more than they paid for the app.

First time I see a developer stating that certain customers are below
his dignity level to support. But then again Kurt Cobain also didn't
like how many "uncool people" listened to his music... In general,
given the average prices on Apps on the market, any support question
that you get will cause you an amount of work that - if multiplied by
a sensible hourly rate - will exceed the profit from that specific
user by far.

I also don't see a problem in selling a game that you can finish in an
hour. Hey, you shell out more dollars per hour for almost any other
sort of entertainment. What's your cost for a movie ticket? You also
can't go back to the box office afterwards asking for a refund because
you did not like the film. Imagine what it would do to Hollywood if
you could.

Most paid apps come with a free demo version. For those apps, who
needs a refund option at all?

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