I completely support this....especially if it is free. They are entitled to
nothing. Your app is not a charity offering.
On Dec 7, 2011 9:56 AM, "John Coryat" <[email protected]> wrote:

> I added the kill switch a couple of years ago after a user (they are not
> customers if the app is free, they are users) gave me a lot of hate mail
> and negative comments about the colors I chose for the app. I refused to
> change them to satisfy the user and because of this, he continuously put in
> negative comments about what a jerk I am and blah blah blah. The thing that
> irked me is he continued to use the app, a lot. I wrote the kill switch
> specifically for this guy. There was no making it right. If a user is going
> to blast the reputation of an app yet continue to use it, they deserve to
> be banned. That's my opinion anyway.
>
> I have since used the ban feature maybe a dozen times out of 3,000,000
> downloads. It really has nothing to do with app performance or security but
> personal satisfaction. They're already yelling and screaming, leaving nasty
> comments (often repeatably) and sending me hate mail so the least I can do
> is relieve them the burden of using our horrible app.
>
> I cannot express in words the amount of satisfaction doing this brings me.
>
> -John Coryat
>
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