Re: [anti-abuse-wg] Fwd: Re: botnet controllers

[info]

To answer your last question: If we receive a valid abuse report i.e. 
from a CERT we temporarily close the regarding Port on the particular 
IP.
If the customer then starts to complain we send him a copy of the report 
and point out that another violation of our ToS will result in a 
termination of the account without a prior warning and without the 
option of a refund.