Malynda Dalton wrote:
Has anyone else had problems with processing and sending articles to patrons
once they are received?
We had some problems getting support from Ariel for similar problems. We
got a better response after contacting Donna Pouliot, who is now the VP
of Marketing:
c: 310.279.8542
dpoul...@infotrieve.com
She lit a fire under their support staff although they're still trying
to resolve our issues.
David
--
David Solomonoff, Library Systems Manager
SUNY Downstate Medical Center Research Library
450 Clarkson Ave., Box 14, Brooklyn, NY 11203-2098
email: d...@hscbklyn.edu phone: 718 270-7428 fax: 718 270-7461
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