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Greetings,
Our Ariel workstation was infected with a virus which has been resolved. Except for this problem -
since then we have been unable to send color or grayscale documents. We have no problem with
sending black/white scans. We use a Bookeye scanner and import the documents into Ariel (4.1.1).
Any suggestions for a fix?? Thanks much.
This is the error we get when we try to import the document:
File could not be converted to TIF format. Err #-16.
Deborah Burnight
Interlibrary Loan Department
University Libraries/Room 223
The University of South Dakota
Vermillion SD 57069 USA
605/677-5349
deborah.burni...@usd.edu<mailto:deborah.burni...@usd.edu>
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