Hi, We have seen a similar message with a different error code. "File could not be converted to TIFF format Err #9" - Ariel 4.1 We don't have an answer for what is causing this, but we are getting around the message by manually doing what it seems to want... We are using MyMorph to convert the documents to TIFF's and then we can import them. We'd love to know what is causing this, please respond to the list if you get an answer... Cheers! -- Pat Doughty Library System Services Rowan University Libraries dough...@rowan.edu 856-256-4973
On 4/19/10 12:21 PM, "ARIE-L" <mark...@u.washington.edu> wrote: > Forwarded by the list manager > ============================== > > Greetings, > > Our Ariel workstation was infected with a virus which has been resolved. > Except for this problem - > since then we have been unable to send color or grayscale documents. We have > no problem with > sending black/white scans. We use a Bookeye scanner and import the documents > into Ariel (4.1.1). > Any suggestions for a fix?? Thanks much. > > This is the error we get when we try to import the document: > > > File could not be converted to TIF format. Err #-16. > > > Deborah Burnight > Interlibrary Loan Department > University Libraries/Room 223 > The University of South Dakota > Vermillion SD 57069 USA > 605/677-5349 > deborah.burni...@usd.edu<mailto:deborah.burni...@usd.edu> > > > _______________________________________________ > ARIE-L mailing list > Mail the list at ARIE-L@u.washington.edu > Unsubscribe at http://www.arie-l.org#subscribers > Archive at http://www.mail-archive.com/arie-l@u.washington.edu/ _______________________________________________ ARIE-L mailing list Mail the list at ARIE-L@u.washington.edu Unsubscribe at http://www.arie-l.org#subscribers Archive at http://www.mail-archive.com/arie-l@u.washington.edu/
